Receptionist

Job Summary:

Grand Manor Health Care Center is seeking a dependable and welcoming Receptionist to join our team. As the first point of contact for residents, families, and visitors, you will play a critical role in creating a friendly and professional environment while supporting the daily operations of our facility. This position requires the ability to work 12-hour shifts, including weekends and holidays.

Key Responsibilities:

- Greet and assist residents, families, and visitors in a warm, professional manner.

- Answer and direct incoming phone calls to the appropriate departments or staff.

- Manage the front desk and reception area to ensure it is clean, organized, and inviting.

- Provide information to visitors and callers regarding the facility, policies, and services offered.

- Maintain visitor logs and ensure compliance with security and safety protocols.

- Schedule and coordinate appointments for residents, staff, and visitors as needed.

- Assist with administrative tasks, such as filing, data entry, and maintaining records.

- Sort and distribute incoming mail, packages, and other deliveries.

- Monitor and maintain supplies for the reception area.

- Collaborate with other departments to ensure seamless communication and support.

- Handle emergency situations promptly by contacting the appropriate personnel or emergency services.

Qualifications and Skills:

- High school diploma or equivalent required; additional education or training in office administration is a plus.

- Previous experience in a receptionist or front desk role, preferably in a health care setting.

- Strong verbal and written communication skills.

- Excellent organizational skills and attention to detail.

- Proficiency in Microsoft Office Suite and familiarity with office equipment (e.g., printers, copiers).

- Ability to work independently, multitask, and prioritize in a fast-paced environment.

- Professional appearance and demeanor.

- Compassionate and customer-service-oriented approach, with sensitivity to the needs of residents and families.

- Ability to work 12-hour shifts, including weekends and holidays.

Full Time Benefits Include:

- Medical Insurance

- Dental Insurance

- Vision Insurance

- Disability Insurance

- Employee Assistance Program

- 401(k)

- Life Insurance

- Paid Time Off

Additional Benefits: 

- Telemedicine: $0 co-pay for telemedicine appointments, providing easy access to medical consultations from the comfort of your home. 

- Unlimited Assistance: Receive unlimited support for legal, financial, childcare, elder care, and more—designed to support your personal and family well-being. 

- Mayo Clinic Programs: Access exclusive programs from the Mayo Clinic, including resources for workouts, lifestyle, mental health, and diet to promote a balanced and healthy lifestyle. 

These additional benefits are available to you without reducing your take-home pay! 

Grand Manor Health Care Center is an Equal Opportunity Employer