Real Estate Office Receptionist

Real Estate Office Receptionist

Sutton Real Estate Company is a local property management company, with over 25 apartment communities to choose from in the Greater Syracuse area, Sutton has an apartment that fits everyone’s location, style, and budget requirements. Our offerings include luxury high-rise units, spacious lofts in historic buildings and districts, garden style living, townhouses, and senior citizen communities located throughout the city and surrounding suburbs. Due to current, as well as project growth, Sutton is seeking an energetic, professional, organized and detail-oriented Receptionist to join our Syracuse-based corporate team.

Responsibilities:

·       Greet and assist clients, visitors, and vendors in a professional and friendly manner.

·       Answer incoming calls via a multi-line phone system, direct them appropriately, take accurate messages, and respond to general inquiries.

·       Manage calendars and schedule meetings, as needed.

·       Maintain a clean, organized reception area and ensure marketing materials are stocked and up to date.

·       Sort and distribute incoming mail; handle outgoing packages and deliveries.

·       Assist with filing, scanning, and organizing documents, contracts, and listings.

·       Send and follow up on emails, property listing confirmations, and showing reminders.

·       Provide administrative support to real estate agents and office staff as needed.

·       Help prepare open house materials, sales flyers, and brochures as directed.

Qualifications:

·      High school diploma or equivalent required; associate degree or higher is a plus.

·       1–2 years of receptionist, administrative, or customer service experience preferred; experience in real estate or a related industry is a strong advantage.

·       Excellent verbal and written communication skills — must be professional, clear, and courteous.

·       Strong organizational and time management skills with the ability to multitask and prioritize effectively.

·       Proficient in Microsoft Office Suite (Word, Excel, Outlook, Publisher, Word Press); experience with real estate software (e.g., MLS, CRM systems) is a plus.

·       Comfortable using office equipment (multi-line phone system, printers, scanners, etc.).

·       Friendly, approachable, and professional demeanor with a client-first attitude.

·       Detail-oriented and dependable, especially when handling scheduling, documentation, and data entry.

·       Ability to maintain confidentiality with sensitive client and transaction information.

·       Team player who can also work independently with minimal supervision.

·       Knowledge of basic real estate terms and procedures is helpful but not required