Quality Assurance Product Test Engineer Technician
Job Purpose:
The Product Test Engineer is responsible for the testing of all devices built by and for Utility. The Product Test Engineer will be responsible for working with Engineering and Product Managment to create and maintain test plans which provide repeatable testing for validation of performance of the Utility portfolio of devices and services.
In addition, the Product Test Engineer will validate products designed and built by Utility meet the product requirements and are built to a high-quality standard.
This role ensures that all Utility devices and services meet the demand of our clients.
Roles and Responsibilities:
● Work with Engineering and Product Managment to create Product Test Plans
● Execute and own product testing to ensure devices meet minimum performance standards
● Works closely with Utility Support and Client Satisfaction to help address and identify issues seen from Utility clients
● Define product testing strategy and development of forward-looking testing methods
● Translate product strategy into detailed testing requirements (Market Requirement Document / Product Requirement Document)
● Schedule beta and pilot testing programs with pre-production minimum performance criteria
● Identify areas for improvement to product line roadmaps based on interactions with client and support teams
● Scope and prioritize testing activities based on business and customer impact
● Collect, manage and maintain traceability of testing for all stakeholders across product releases
● Serve as an in-house expert for Utility products. Be the go-to person for all functional issues and questions
● Conduct technical product benchmarks and competitive analyses to feed marketing/sales activities
● Keep abreast of the goings-on in the industry
● Make creative recommendations to expand product base and vision
Knowledge and Skills:
● Proven work experience in product testing product manager, 5-7 years relatable experence.
● Proven track record of managing all aspects of a successful product testing throughout its lifecycle
● Skilled at working effectively with cross functional teams in a matrix organization
● Proven ability to develop product plans and effectively communicate recommendations to executive management
● Solid technical background with understanding and/or hands-on experience in software, hardware and web technologies
● Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
● Proven ability to influence cross-functional teams without formal authority
● Creative thinker with a vision
● Sound judgement and good business acumen
● Ability to quickly establish relationships with internal and external stakeholders
● Excellent client-facing communication skills
● Superb presentation skills
● Excellent written and verbal communication skills
● Solid organizational skills including attention to detail and multitasking skills
● Capacity to manage high stress situations
- Supervisory Responsibility This position will have no direct supervision responsibilities.
- Work Environment While performing the duties of this job, the employee regularly works in an hybrid setting
- Position Type/Expected Hours of Work This is a full-time position. Standard days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. with occasional overtime.
Physical Demands The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.
While performing the duties of this job, there will be: frequent use of hands and fingers to handle, feel, or operate objects, tools or controls and reach with hands and arms; continually required to sit, stand, talk or hear and utilization of hands and finger dexterity; occasionally required to balance, bend, stoop or kneel; occasionally required to lift/push/carry items up to 25 pounds; continually utilize visual acuity to operate equipment, read technical information, and/or use a keyboard.
Travel Up to 10%, depending on customer and company needs.