Quality and Safety Manager

Rolled Metal Products, Inc. has been supplying our customers, large and small, with stainless, aluminum, and specialty metals strip for more than 30 years.  Providing high-quality products, quick response and reliable delivery has always been the key to our success, and we are dedicated to understanding the needs of our customers. Visit our website at rolledmetalproducts.com to learn more about our products and services.

Our Northeast service center is currently looking for a Quality and Safety Manager to join our management team and provide first-rate service to our customers. This position is responsible for promoting Quality and Safety within Rolled Metal Products, Inc. 

We are pleased to offer market-competitive compensation and a generous benefits package. *Note: Any compensation estimates provided through this job post are a product of the individual job board and may not accurately reflect the Company's budgeted compensation for this role.

Summary of Position

The Quality & Safety Manager ensures the achievement of the required level of product quality as designated through Rolled Metal Products’ quality system, established standards such as ISO 9001:2015, ASTM, and customer requirements. The Quality & Safety Manager is directly responsible for the implementation and maintenance of the company quality system and reporting on its performance and continuous improvement activities, as well as acting as Safety Champion to maintain our full compliance to the State of Pennsylvania’s certified safety committee program.

Responsibilities and Duties

At a minimum, the following is a basic description of typical duties and responsibilities expected of the Quality & Safety Manager. These duties are not exhaustive and are subject to change as the needs of the organization require.  

• Apply principles and implement practices of the quality system in all aspects as established by ISO 9001:2015; formulate and maintain quality control objectives and coordinate these objectives with system operating procedures and other management principles to maximize quality and minimize costs; create and document quality system procedures for all operations in accordance with ISO 9001:2015. Take a leadership role in any Quality Audits.

• Assume the role of Safety Champion to maintain compliance with the State of Pennsylvania’s certified safety committee program.

• Review and interpret specifications, standards, and customer purchase orders and make decisions concerning the practical applications of RMP’s products under conditions set forth by such documents.

• Prepare and present reports and formal documents to management, customers, and vendors as appropriate in conducting business activities relevant to quality.

• Investigate all measurable areas of system performance such as customer complaints, rejections, material returns, internal improvements, preventative action requests and corrective action requests and adjust in the quality system to improve performance for such, if applicable.                   

• Effectively interact with all departments including Sales, Shipping & Receiving, Warehouse, Administration, Purchasing, and any level of management when necessary.

• Travel when necessary to visit customers and vendors that require resolution of discrepancies or issues that cannot be resolved at the Rolled Metal Products location.

• Promote, encourage and support employee training and development.

• Promote a positive work environment based on teamwork and continuous improvement.

• Oversee performance of all inspection and testing activities to ensure continuous control over materials, products, and costs.

• Present training to employees as necessary to ensure proper understanding of Rolled Metal Products’ quality requirements.

• Adhere to all employee handbook policies and procedures.

Required Qualifications

• High School diploma or equivalent

• Strong work ethic; self-motivated

• Operate with high integrity

• Excellent written and oral communication skills

• Ability to motivate, train, and develop employees

• Ability to create a culture of continuous improvement with forward thinking

• Excellent organizational, problem solving, and time management skills

• Ability to analyze, track, and maintain accountabilities

• Ability to effectively multi-task

• Microsoft Office proficiency, including Word, Excel, and Outlook

Preferred Qualifications

• Four-year college degree in business or related area

• Two years of experience in quality control

• Two or more years of supervisory experience

Company Benefits Include:

401k with Company Match

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-term disability

Short-term disability

Paid Vacation

Paid Sick Days

Paid Holidays