Qualified Professional (QP) Tailored Care Management

Pathways to Life, Inc Rocky Mount, NC
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Who we are looking for

We are seeking a talented individual who shares our focus and dedication for those we serve and support. This is a role that is key for direct service delivery within the Tailored Care Management area and designed to truly make a difference in the lives of the families that are served, improving the quality of life and connection to community.


Job Responsibilities 

  • Screen and assess members for common mental health and substance use disorders

  • Facilitate member engagement and follow-up care

  • Provide member education about common mental health and substance use disorders and the available treatment options

  • Implement appropriate interventions to members under the supervision of the TCM Supervisor

  • Provide case management services as necessary

  • Provide assertive engagement to appropriate members

  • Complete documentation in a timely manner


Qualifications of a Tailored Care Manager Qualified Professional

Educational and Experience

  • Minimum of 3 year’s experience providing case management or care coordination with adult MH/SA population in a community setting

  • Minimum of 2 years' experience working directly with adults struggling with mental health and substance abuse disorders

Licensure/Certifications

  • Valid driver's license with clean driving record

Knowledge, Skills and Abilities

  • Ability to develop rapport with members and other professionals in a variety of settings

  • Ability to set boundaries with members

  • Excellent clinical skills, including evidence-based practices, diagnostic information (DSM 5), substance use intervention

  • Excellent interpersonal skills and ability to work collaboratively within a team

  • Comfortable working independently in the community

  • Excellent oral and written communication

  • Ability to manage crisis situations both in person and over the phone

  • HIPAA and Substance use specific confidentiality and privacy rights

Pathways to Life, Inc is an EEO employer - M/F/Vets/Disabled
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