Full time or Part time Room Attendant

Education & Experience:

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.

• Must have a valid driver’s license for the applicable state (property specific).

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Physical Requirements:

• Flexible and long hours sometimes required.

• Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.

• Ability to stand during entire shift.

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Mental Requirements:

• Must be able to convey information and ideas clearly.

• Must be able to evaluate and select among alternative courses of action quickly and accurately.

• Must work well in stressful, high-pressure situations.

• Must maintain composure and objectivity under pressure.

DUTIES & FUNCTIONS

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Essential:

• Approach all encounters with guests and employees in a friendly, service-oriented manner.

• Maintain regular attendance in compliance with Everwood Hospitality Service standards, as required by scheduling, which will vary according to the needs of the hotel.

• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.

• Always comply with Everwood Hospitality Service standards and regulations to encourage safe and efficient hotel operations.

• Always maintain a warm and friendly demeanor.

• Employees must always attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

• Use proper two-way radio etiquette when communicating with other employees.

• Practice safe work habits to ensure safety to guests, fellow employees, and self.

• Handle items for “Lost and Found†according to the hotel standards.

• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.

• Report maintenance issues to Housekeeping Supervisor/Manager.

• Be familiar with correct guestroom cleaning procedures to assist if needed.

• Deliver any clean linen to assigned sections, if necessary.

• Pick up Room Attendant’s dirty linen or trash as needed.

• Before leaving, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.

• Vacuum guest corridors.

• Keep hallways, public areas and closets neat and organized.

• Maintain cleanliness and sanitation in public restrooms.

• Adhere to the schedule for project cleaning of public areas.

• Maintain the stairwells to hotel standards.

• Keep ash urn clean and filled with sand.

Marginal:

• Attend meetings/training as required by management.

• Perform other duties as requested by management.