Project Coordinator

Department: Project Management
Reports To: Project Manager
Summary
The Project Coordinator provides administrative and technical support to project managers. Under the guidance and direction of the Project Manager, this position is to assist with on-site project management throughout stages of tendering, order processing, scheduling, and provide technical support to project managers and clients.

Key Tasks and Responsibilities
Customer/Account Servicing
Assists the project management team on customer’s project milestones
Is responsible for customer signoffs, approvals, and formal paperwork
Project documents procurement
Order entry
Review order confirmation
Project Planning, Coordination and Management
Assist project managers with review of tender documents.
Utilize software to complete accurate take-offs from architectural drawings.
Review manufacture pricing.
Small project pricing and quotation.
Project planning and coordination.
Ensure project on budget and schedule.
Attend site meetings as required.
Review site conditions, propose ideas and solutions.
Provide technical advice to sales team, contractors, builders, and designers.
Participate in product training seminars and provide technical support to contract installers on new/unfamiliar products and technology advancements.
Provide on-site installation assistance and product knowledge to contract installers.
Complete required tasks within set timeframe.
Takes on new challenges on a regular basis.
 
Project Administration
Maintains detailed project documentation, including documentation of key project decisions and customer/project requests/revisions
Provides timely, formal written communications throughout project to client, dealer, and project team
Manages accurate and detailed record keeping, including receiving documentation, hold-to’s, site instructions, signoffs, and approvals
Coordinates with order management for order entry notes and product delivery scheduling
Reviews ship dates for adherence to original requirements, working with order management regarding any special instructions
Project Installation/Implementation
Attends manufacturer training and maintains manufacturer certifications.
 
Minimum Qualifications
Diploma in Project Management or similar qualification is preferred
Knowledge of, or willingness to learn furniture and architectural products and offerings is required
Demonstrated career success in systems furniture and/or demountable wall installations is an asset
Excellent communication (verbal and written) skills are required to relate to, influence, persuade, convince, and motivate crew members, salespeople, and customers as well as to maintain accuracy and quality of required paperwork
Highly developed teamwork, interpersonal, and problem solving skills as well as the ability to train and assist colleagues in new processes
A commitment to excellence in maintaining accuracy, quality control, attention to detail and meeting established deadlines
Customer-service focused attitude
Ability to always maintain a high level of professionalism to maintain customer confidence while effectively dealing with complex issues
Tact and ability to assess situations and involve the salesperson and/or operations management when necessary to address customer needs
Ability to read and interpret blueprints, floor plans, and other diagrams and schedules is required
A valid Class 5 Alberta Driver’s License or other provincial equivalent and use of a personal vehicle for business purposes is required
Must be willing and able to drive personal vehicle to various locations on business
Client contracts may require our employees to complete criminal record checks and/or pre-site access substance use testing. The successful candidate will need to be able to complete these clearances 

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