Program Supervisor - Parents as Teachers
SUMMARY: This position ensures the provision of quality services to families by providing strengths-based professional supervision to direct service staff, facilitates home visits and coordinates group events for participating families as needed.
RESPONSIBILITIES:
¨ General Supervisory Support:
Provide supervisory support for 2 to 4 Home Visitors (HV) to include bi-weekly supervision sessions each month. Ensure full time parent educators participate in a minimum of two hours of individual reflective supervision and a minimum of two hours of staff meetings. Part time parent educators participate in a minimum of one hour of reflective supervision and two hours of staff meetings. In order to support high-quality services to families.
Ensure that home visiting documentation is completed accurately and submitted in accordance with program policies. Monitor HV caseloads and home visit completion rates. Observe each HV in home visits at least semi-annually and provide feedback that encourages professional development. Routinely provide reflective supervision to HV to support their work with challenging families and enhance their abilities. Develop and implement FSS initial training plans and ensure that assigned staff meets all Parents as Teachers (PAT) training requirements. Work hours are flexible to meet the needs of families.
¨ Family Services:
Develop and maintain working knowledge of the PAT Standards to ensure that the services provided by HV’s are in adherence with the PAT program model. Develop and maintain knowledge of community resources to support HV’s in their work with families. Work with HV’s to ensure that each participating family completes required program assessment, is current with immunizations and well-child visits, and receives referrals to community resources in accordance with program policies and procedures. Support HV’s with developing Family Goal Plans and monitor family progress towards goals. Review and monitor family situations that result in the submission of incident reports and work with program staff to provide intervention services to families as needed. Facilitate home visits as needed.
¨ Program Support:
Function as a team leader by assisting with the facilitation of team meetings on a rotating basis and by providing daily support and crisis management. Participate in administrative program meetings. Assist in the selection of staff by conducting initial interviews. Facilitate orientation trainings for new staff and assist with developing and revising staff trainings. Assist with the revision of program forms and updating policies/procedures, as needed. Provide support with the completion of annual participant satisfaction surveys and compilation of results. Assist Program Manager with reporting and data management. Work closely with the department PM & Director to obtain and maintain program certification and fidelity.
¨ Networking and Coordination Activities:
Participate in PAT Supervisor meetings. Participate in community meetings and workgroups as applicable. Facilitate community presentations about program services as needed.
¨ Miscellaneous:
Collaborate with agency staff from other programs when appropriate. Perform other duties as assigned by the Program Manager or Director of Programs and Services.
EDUCATION:
Bachelor’s Degree in Behavioral Sciences (Social Work, Psychology, Sociology, Mental Health, Nursing and Education, or equivalent) required. Master’s Degree preferred
Must possess at least 5 years of experience working directly with families with children in-home or in group settings. Case management or service coordination experience preferred.
SKILLS:
A solid understanding of and/or experience in supervising and motivating staff, as well as providing support to staff in stressful work environments. Experience in early childhood prevention services; home visitation experience preferred. Knowledge of infant/child development, parent-child attachment, maternal-infant health and dynamics of child abuse and neglect. Experience with providing family services that embrace the concepts of family–centered, strength-based, culturally sensitive service provision. Possess Strong interpersonal skills and a commitment to reflective supervision, data collection, and continuous quality improvement.
NOTE: A valid driver’s license, car and insured vehicle is necessary to fulfill the duties and responsibilities for the position. In addition, proof of a flu vaccine or a medical or religious exemption is required.