Product Specialist
Company Overview.
Since 2017, SOMA Global has been a leading provider of critical-response software solutions for public safety. We are a team of multi-faceted industry experts, public safety veterans, and mission-driven developers who are focused on enabling SOMA’s agency partners to focus on what matters most, fulfilling their mission in the communities they serve.
We are thrilled to share that Greater Sum Ventures (GSV) has recently announced a significant investment in SOMA Global, marking a pivotal advancement in integrated technology solutions for public safety. This move, following GSV's acquisition of Utility, Inc. promises to bring innovative, scalable solutions to law enforcement and first responders, driven by the vision of creating safer, more connected communities.
Come join our team as we are set to push the boundaries of public safety technology!
Job Overview.
The Product Specialist will work to ensure excellent product delivery. This role will be responsible for managing relationships with partners and customers, understanding their needs, and implementing a solution to those insights. The Product Specialist will have a wealth of knowledge about our product, and also analyze market trends, develop sales, price and profitability strategies, recommend improvements, identify opportunities, and increase revenue.
This is a remote role with SOMA Headquarters located in Tampa, FL.
Job Description/What You Would Do In This Role.
Contributing to product portfolio roadmap, work to scope development work and define product needs
Ensure that product features and specifications reflect customer success requirements.
Prioritize features and specifications, applying resources, timeline and other constraints.
Work across all functional areas, gathering inputs, updating product plans and roadmaps.
Act as a primary liaison between stakeholders and teams.
Supporting the development of new products.
Improving the development of existing products.
Contributing to the launch of new products.
Conducting market research and analyzing industry trends.
Analyzing and documenting the product development process.
Building and maintaining customer relationships.
Resolving customer issues.
Requirements.
A bachelor’s degree in business or related field.
A minimum of 2 years of experience in business analysis or a related field.
Exceptional analytical and conceptual thinking skills.
The ability to influence stakeholders and work closely with them to determine acceptable solutions.
Advanced technical skills.
Excellent documentation skills.
Fundamental analytical and conceptual thinking skills.
Experience creating detailed reports and giving presentations.
A track record of following through on commitments.
Excellent planning, organizational, and time management skills.
A history of leading and supporting successful projects.
Benefits.
Competitive salary
Paid time off
Medical, dental, and vision insurance
Life insurance and disability benefits
401k
Bonus potential
Apple Equipment
Company Happy Hours
Much more…