Pre-Billing Manager

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Monitor assignment queues

• Ensure timely assignment of claims to payors

• Keep claims current and address any backlogs promptly

• Manage workflows and teams

• Ensure employees meet production metrics

• Provide strategic support to underperformers

• Utilize technology to streamline processes and improve efficiency

• Ensure new employees receive comprehensive training and monitor their progress

• Maintain Compliance while staying updated on payor regulations and

• Ensure adherence to HIPAA laws and regulations

• Review and correct employee timecards and process PTO requests

• Manage disciplinary matters and clarify misunderstandings, while also providing commendations and recognition when appropriate.

• Enforce company policies and procedures

• Cultivate a learning environment that prepares employees for advancement into other roles within the company.

• Prepare and conduct employee performance reviews

• Conduct quality assurance reviews with employees

• Perform standard pre-billing tasks as needed

• Other job-related duties as assigned

EDUCATION AND EXPERIENCE

• Associate degree or higher in healthcare administration or a related field is preferred.

• Minimum of three years' experience in an EMS billing environment, including pre-billing, is preferred.

• At least two years of experience in a management role is required.

KNOWLEDGE, SKILLS, AND ABILITIES

• Effective communication with employees at all levels, both verbally and in writing.

• Strong interpersonal skills with the ability to collaborate effectively with employees, clients, patients, and external parties.

• Proficiency in multitasking and problem-solving, with a keen attention to detail.

• Knowledge of medical terminology, payor specifications, and coding.

• Proven skills in motivating employees to achieve and surpass their goals.

• Intermediate-level proficiency in Excel, including building, sorting, and manipulating spreadsheets.

• Competency in navigating reporting software to extract and analyze data through ad-hoc requests.

• Track record of self-driven, goal-focused behavior.

WORKING CONDITIONS

Position requires long periods of sitting/standing at a desk and working on a computer.

WORK SCHEDULE

This position follows a hybrid schedule, with three days on-site in Terrell, TX, and two days remote.

Emergicon requires satisfactory pre-employment background check and drug screening.