PM Utility / Laundry Attendant

REPORTS TO: Executive Housekeeper

POSITION SUMMARY

The PM Utility/Laundry Attendant is responsible for all aspects of linen processing, including 

washing, drying, folding, and storing linens to ensure a clean and adequate supply for the 

hotel. This role ensures that all linens meet quality and cleanliness standards, contributing 

to an exceptional guest experience. This role will also support front desk with prompt and courteous delivery on guest's requests.

We as Vista Host want EVERY team member to love their job and enjoy being part of the Vista Host team.

WHO IS THIS POSITION FOR?

The PM Utility/Laundry Attendant role is best suited for someone who:

• Is detail-oriented and committed to maintaining cleanliness and hygiene.

• Can work efficiently in a fast-paced environment, managing multiple tasks simultaneously.

• Is proactive and takes pride in providing a critical behind-the-scenes service that enhances guest comfort.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.

• Vacation / Sick / Bereavement / Holiday Pay.

• Health/Vision/Dental Insurance.

• Life / STD Insurance.

• Employee Discounts (Brand Hotels & Company Hotels).

• Free, Third-Party Employee Assistance Program (personal and professional).

• Opportunities for growth within Vista Host’s expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Perform all stages of linen processing, including collecting, transporting, sorting, weighing, loading and unloading (washers, dryers, and chutes), ironing, folding, storing, and delivering linens.

• Maintain cleanliness of laundry machinery and the laundry area to ensure a safe and efficient work environment.

• Monitor and maintain stock levels of linens and laundry supplies, ensuring adequate availability for daily operations.

• Respond to guest service issues related to laundry in a timely, friendly, and efficient manner.

• Perform additional laundry services as needed, ensuring all linen requirements are met.

• Prompt and courteous delivery on guest's requests.7

• Performing room cleaning as needed, generally no more than two rooms per shift.

•  Follow all safety procedures and hotel policies to maintain a secure environment.

POSITION REQUIREMENTS

• Ability to work in a fast-paced, high-pressure environment.

• Attention to detail, speed, and accuracy in performing job functions.

• Ability to move throughout the hotel (standing, walking, kneeling, and bending) for extended periods of time.

• Ability to make repeated and continued movements of the shoulders, elbows, and hands (below waist and overhead movements).

• Must be able to lift, push, and pull a moderate weight frequently.

• Basic English comprehension to understand information such as labels, instructions, and guest requests.

• Willingness to work a varied schedule, including early mornings, evenings, nights, and weekends.

• Ability to lift up to 50lbs and pull/push up to 200lbs. 

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