Patient Success Maestro

Mount Pleasant, SC Full-time $15.00-$20.00/hour

Our Mission: 

Sweetgrass Pharmacy and Compounding’s mission is to provide customers with the highest quality prescriptions and specialty compounded prescription medications. Convenience, service, and care will exceed our customers’ expectations. 

Job Overview:

The Patient Success Maestro at Sweetgrass Pharmacy is a customer support wizard up front.  This role is the first point of contact at the Pharmacy and provides patients with an impression unlike any other pharmacy.  Want to gain more experience in the pharmacy world?  Want to get a better understanding of what compounding is?  If yes, this position is for you!!!!! We have full-time and part-time onsite positions available.  Saturday work is on a rotation.

Things You Will Do:

  • Provide a Greeting to Patients and Customers like they've never been greeted before and handle all transactions.
  • Maintain the retail area up front.  Organization is a quality we look for.
  • Become an expert in retail items.  Learn from the best at Sweetgrass!!!
  • Engage a Pharmacist to speak with a patient for any specific medication related questions. 

What we are looking for in YOU!

  • Energetic
  • Positive Attitude
  • Empathic towards others
  • Able to turn a problem into an opportunity
  • You're a mover! You'll be on your feet a lot and be able to switch from the retail area and drive through

What We Have to Offer:

  • Training and Development provided within role!
  • Quarterly Bonuses for Full Time Staff
  • Evenings off and Sundays off
  • Medical Benefits – 2 plans to choose from BCBS, we pay 50% of employee’s premium and eligible 1st of the month 60 days after start date
  • Voluntary Benefits from Companion Life – Dental, Vision, Life and Accidental Dismemberment and Death Insurance, Short Term Disability, Long Term Disability
  • 401(k) with a company match
  • Profit Sharing
  • Paid Time Off
  • Free Parking
  • Snacks provided and occassional employee lunches
  • Quarterly employee outings (Happy Hours, Stingrays, Riverdogs' Games)

Please visit our careers page to see more job opportunities.

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