Personal Injury Medical Record Specialist

• Appropriately and accurately pulls records for patient care, quality review, and audits in a timely manner.
• Observe confidentiality and safeguard all patient related information.
• Responsible for coordinating the release of medical information to insurance companies, lawyers, state, and federal agencies.
• Responsible for processing subpoenas and court orders, at the direction of the VP of medical records.
• Verify authorizations in accordance with emergency room policy and procedures and state and federal laws.
• Ensure that all requests for records are stamped with date received and logged on the PI tracker.
• Notify requester when records are available.
• Validates record compiled by vendors, completes affidavit, and submit requested documentation to the requested party.
• Maintain a good working relationship within the department and other departments.
• Adhere to hospital requirements, policies, and standards.
• Provide excellent customer service.
• Filing of all records.
• Answering the main phone line in the department to ensure requests are completed in a timely manner.

Supervisory Responsibilities: This position has no supervisory responsibilities

1. Bachelor’s degree in business, marketing, or a related field (a bonus).
2. Minimum of 2 – 4 years of successful B2B sales experience.
3. Proven track record of success in B2B sales, preferably within the legal industry.
4. Familiarity with personal injury litigation processes and challenges.
5. Exceptional communication and presentation skills.
6. Strong negotiation and closing abilities.
7. Self-motivated and results-oriented with the ability to work independently.
8. Must be able to network successfully (plan, host, and generate events to help attract business) professionally, responsibly, and maintain positive company image.
9. Looking for good natured, outgoing, competitive, kindhearted, friendly, self-motivated and driven sales oriented individuals.

Language, Mathematical, and/or Reasoning Ability:

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to communicate in a high pressure environment.

1. Frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
2. Occasionally required to walk; climb or balance; and stoop, kneel, crouch, or crawl.
3. Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
4. Specific vision abilities required by this job include close vision, and ability to adjust focus.
5. In the performance of the duties of this job the employee is required to travel (as directed by management), drive a motor vehicle, communicate using telephone and e-mail.
6. Frequently attend, host networking events (mixers, dinner parties, and other related networking events) and work non-traditional hours.