Patient Coordinator
Illinois Orthopedic Network PLLC, IL is seeking to hire a Full-Time Patient Coordinator, Fluent in Spanish, to support our Diagnostics team with daily patient registrations.
This position comes with a competitive starting wage based on education and years of experience. We also have great benefits; Health, Dental, and Vision Insurance, a state-sponsored retirement program, 6 official paid holidays, 2 unofficial paid holidays, as well as 15 days of paid time off annually and 1 Birthday Paid Time-Off during the month of your birthday.
Responsibilities
- Coordinate Diagnostic Testing: Schedule and coordinate a wide range of diagnostics tests including X-rays, MRIs, and CT scans Assist patients by providing a welcoming and supportive environment.
- Coordinate with outside diagnostics location vendors to schedule patients for their appointments.
- Maintain accurate and up-to-date patient records, including personal information and medical history.
- Communicate effectively with medical staff to coordinate patient care and address any scheduling conflicts.
- Handle patient inquiries and concerns promptly and professionally.
- Collaborate with other administrative staff to streamline office operations.
QUALIFICATIONS
- Experience in a healthcare or medical office setting.
- Excellent organization skills
- High School Diploma/GED
- Excellent interpersonal skills
- Ability to sit for extended periods of time
- Ability to multi-task and prioritize
- Fluent in English and Spanish (Required)
ABOUT ILLINOIS ORTHOPEDIC NETWORK
Illinois Orthopedic Network (ION) is an orthopedic practice specializing in workers' compensation and personal injuries. We are committed to providing the highest quality care for our patients. Our approach involves a thorough understanding of the patient's needs, use of modern diagnostic modalities, treatment with multiple conservative measures, and ultimately, advanced surgical techniques when absolutely necessary.
To provide this high level of care, we need a hardworking and dedicated team of professionals. Here at ION, we know that we would not be able to achieve our mission without our team. That is why we offer competitive compensation, generous benefits, and a supportive work environment.
A DAY IN THE LIFE OF A PATIENT COORDINATOR
This ideal Diagnostics Coordinator candidate will be responsible for facilitating a seamless patient experience by coordinating appointments, managing patient records, and ensuring effective communication between medical staff and patients. You ensure that patients diagnostic services are scheduled timely and accurately. You serve as the primary contact when it comes to handling patient diagnostic inquiries. You will conduct patient follow-up calls to remind patients of their appointments and address any concerns. You will update and maintain patient records in our electric health records system.
WORK SCHEDULE
The typical schedule is an 8.5-hour day Monday-Friday