Patient Account Administrative Assistant

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Monarch Medical Management is an integrated medical facility focused on providing the community with multispecialty care through clinics across the Greater New Orleans and Baton Rouge area. Our mission is to deliver the highest level of care and compassion in a personalized setting.
We are seeking a detail-oriented and organized Patient Account Administrative Assistant to join our accounting team. This role plays a vital part in supporting the business office by handling the closure and audit of patient accounts, providing administrative assistance, and answering incoming calls. The ideal candidate is a dependable team player with excellent communication skills, strong attention to detail, and a willingness to learn.

Key Responsibilities
Review and audit patient accounts for completeness and accuracy before closure
Ensure timely and accurate closure of patient accounts
Assist with billing corrections and account reconciliations as needed
Answer incoming phone calls and route inquiries appropriately
Provide administrative support to the billing and office team
File and organize documentation, both physical and electronic
Maintain confidentiality and comply with HIPAA regulations at all times
Assist with other clerical tasks or projects as assigned by management

Qualifications
High school diploma or equivalent required
Previous administrative or clerical experience preferred
Healthcare or medical office experience is a plus but not required
Strong attention to detail and ability to manage time effectively
Comfortable working with electronic records and office software (Microsoft Office Suite)
Excellent verbal and written communication skills
Ability to work independently and as part of a team

Experience
Two or more years of experience in a clerical position
Must be proficient in Excel

Work Schedule
Monday through Friday: 8:00 AM – 5:00 PM

Job Type
Full-time

Benefits
Health, Vision, and Dental Insurance after 60 days
Continued Education Programs
Paid Time Off
Retirement Plans

Monarch Medical Management is an equal opportunity employer and will consider all qualified applicants without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other characteristic protected by applicable local, state, or federal law.
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