ABOUT HAMPTON INN / HOME2 SUITES EAST AUSTIN
The Hampton Inn / Home2 Suites East Austin, managed by Vista Host Management &
Development Company, offers dual-brand hospitality in a vibrant part of Austin, Texas. Just
minutes from downtown Austin, the hotel provides easy access to cultural attractions, live
music venues, and tech hubs. With 200+ rooms, guests can enjoy complimentary
breakfast, an outdoor pool, and modern amenities suitable for both leisure and extended
stays.
POSITION SUMMARY
We are seeking a friendly and outgoing Host to join our team at our busy pool deck. The Host will be responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure that our guests have a memorable dining experience.
WHO IS THIS POSITION FOR?
Previous experience as a host or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings and weekends
WHY JOIN OUR TEAM?
• Competitive hourly pay with opportunities for performance-based incentives and TIPS!
• Vacation / Sick / Bereavement / Holiday Pay.
• Health/Vision/Dental Insurance.
• Life / STD Insurance.
• 401k.
• Employee Discounts (Brand Hotels & Company Hotels).
• Free, Third-Party Employee Assistance Program (personal and professional).
• Opportunities for growth within Vista Host’s expanding portfolio.
DUTIES AND RESPONSIBILITIES
Greet guests upon arrival and assist with seating them at their tables
Manage reservations and waitlists using a computerized system
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up private events
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down tables and sweeping the floor
Help maintain a clean and organized dining room
Other duties as assigned
POSITION REQUIREMENTS
• Must be able to communicate effectively in English, both written and verbally.
• Must be able to stand for extended periods.
• Must be able to lift up to 20 lbs.
• Ability to work independently and manage tasks without supervision
Please visit our careers page to see more job opportunities.
