Park Attendant

Job Description

The Campground Attendant is responsible for maintaining the cleanliness and safety of the campground, assisting guests, and ensuring that campground rules are followed. This role involves a variety of tasks including cleaning campsites and facilities, selling firewood, performing security walks, and providing customer service. The ideal candidate will be hardworking, friendly, and committed to providing a positive experience for all campground visitors.

Duties and Responsibilities

Campsite Cleaning and Maintenance:

• Clean and maintain campsites after guests check out, including but not limited to picking up litter, raking, and ensuring fire pits are clean.
• Inspect campsites for any damage or issues and report them to supervisor.

Facility Cleaning and Maintenance:

• Clean and sanitize day use washrooms and shower building multiple times daily to maintain high standards of hygiene. Restocking supplies as needed.
• Clean day-use facilities, picnic areas, playground and mini putt
• Empty garbage and recycling bins throughout the campground and day-use areas.
• Assist with general maintenance tasks as needed, including minor repairs, groundskeeping, and other duties assigned by the Campground Supervisor.
• Ability to use a push lawn mower, lawn tractor, weed wacker, blower, safely operate golf cart and basic maintenance of small equipment

Customer service:

• Provide friendly and helpful service to guests, answering questions about the campground and local area attractions.
• Answer phone calls to assist clients with making reservations, changing reservations or any pertinent questions to the business
• Welcome guests with a smile and assist with the check in process and
• Assist guests with campground rules and regulations, educate on wildlife attractants, sell firewood and ensure an overall positive guest experience.

Security and Rule Enforcement:

• Perform regular security walks throughout the campground to ensure that rules are being followed.
• Address any issues related to noise, campfires and other campground regulations.
• Report any serious violations or safety concerns to management or appropriate authorities.

Key Qualifications

• High school diploma or equivalent (preferred or currently enrolled).
• Current First Aid Level 1
• Criminal Record Check (required prior to hiring, cost will be reimbursed)
• Flexible hours, including weekends, holidays, and evenings as required by the campground’s operational needs. A routine schedule will be provided for successful applicants.

Core Competencies

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to quickly learn and effectively operate computer-based reservation systems with training.
• Ability to operate and maintain small equipment, while adhereing to company’s safety policies and procedures

Working Conditions

• Interaction with staff, clients, and public
• Ability to lift up to 50 lbs.
• Comfortable working outdoors in various weather conditions.
• Ability to walk or stand for extended periods.