Community Liaison Worker

Community Liaison Worker

Residential

Full-time, Permanent

Schedule: Tuesday to Saturday

Level 3

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.

More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.       

For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people

Job Responsibilities:

The incumbent will be responsible for ensuring environmental control on the perimeter of Covenant House, and assisting individuals visiting on business, youth or service-related matters. Incumbent will be required to prevent loitering in prohibited areas; assist Youth Workers if called upon; respond to any neighbourhood resident who complains about our presence; de-escalate contentious situations; identify when back up staff support is required; maintain a daily security log; complete incident reports.

This position involves working outdoors most of the time

Schedule: Tuesday to Friday Shift is from 4:30pm to 10:30pm and Saturday Shift is from 11am to 10pm

Qualifications

• Applicants preferably will possess Grade 12 or equivalent education with interest/background in crowd control or security
• Excellent people and communication skills
• An ability to work with various multi-ethnic youth and to remain calm under pressure.

What we Offer:

• Meaningful work.
• Competitive compensation. 
• Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more.  
• Employee perks which include discounts on gym membership, city bike rentals, auto & home insurance and more.

Interested candidates should submit their cover letter and resume to this posting no later than March 11, 2025. Only those candidates selected for an interview will be contacted. No phone calls please.

At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.

Please visit our careers page to see more job opportunities.