Organization Change Management Specialist

Scope/Duties:

▪ Lead or assist in the development of an organizational change management strategy, based on situational

awareness of the change and the groups affected by a major change or system roll out.

▪ Identify potential risks and anticipated points of resistance, and develop specific plans to mitigate stakeholder

concerns;

Deliverables:

▪ Apply a structured organizational change management approach and methodology to organizational

changes;

▪ Assist in the development of an organizational change management strategy, based on situational awareness

of the change and the groups affected;

▪ Identify potential risks and anticipated points of resistance, and develop specific plans to mitigate stakeholder

concerns;

▪ Assist in the development of readiness assessments, evaluate results, and present findings to management;

▪ Assist in the development and implementation of a set of actionable and targeted tasks to guide the organization

through major change;

▪ Assist in the development and implementation of a training plan and schedule;

▪ Assist in the creation and management of metrics to track adoption, utilization, and proficiency with

change in HR business processes and/or systems;

▪ Assist in the creation and implementation of reinforcement methods to celebrate success;

▪ Work with the project team to integrate organizational change management activities into the overall

project plan;

▪ Work with communication, training, HR and other specialists in the formulation of plans and activities to

support project implementation;

▪ Assist the project team in preparing presentations for other team members, management, customers, and

other stakeholders; and

▪ Maintain organizational change management activities in project management documentation tools.