Operations Manager

Job Description:

The Operations Manager manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for Ideal Market. This person must ensure safe and efficient operations, serve as a company representative on regulatory issues and carry out supervisory responsibilities in accordance with Ideal Market’s policies and applicable laws.

Primary Responsibilities and Duties

• Develop, motivate, and direct Store Directors in a manner that maximizes sales, earnings, and customer satisfaction via regular store visits and constructive feedback
• Provide supportive leadership to store staffs by recommending insight and direction for personal development
• Responsible with the Store Director for the hiring, orientation, and training of store department managers.
• Maintain active participation at store level to minimize employee conflict and complaints; facilitate resolution when necessary
• Initiate the completion of the company required forms and correspondence timely and accurately
• Responsible for managing P & L statements within assigned district
• Review all store schedules. Ensure that projections are real and attainable
• Give all stores weekly/monthly sales projections
• Give all stores weekly/monthly payroll projections
• Supervise all monthly deep cleaning procedures in stores. Enforce the current schedule.
• Enforce all company policies and procedures in a timely manner
• Complete weekly reports of progress, goals, and achievements to the company Business Manager and/or VP of Operations.
• Conduct weekly or biweekly meeting with Store Directors of existing and upcoming procedures and sales objectives.
• Responsible for meeting with all department supervisors to ensure proper objectives are met such as sales etc.
• Responsible for overseeing new store openings and development (If Applicable)

Required Qualifications

• 3-5 years of experience managing others
• Logistics background and experience a plus
• Must be comfortable working in a fast-paced busy environment
• Knowledge of P&L Management
• Ability to assist with moves when necessary
• Self-motivated with the ability to prioritize and problem solve

Preferred Qualifications

• BS degree in supply chain management, logistics, or business administration
• Bilingual Spanish/English