OPERATIONS DIRECTOR

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EXPECTATIONS:

·         Fiscal responsibility of markets/region (billing, forecasting, etc)

·         Development of processes for efficiency and effectiveness

·         Provide input to Director on evaluations/goals/development of employees

·         Identifies variances in forecasting and reports to EVP and Directors on a regular basis.

·         Develop Marketing Plans to lead the organization in Sales & Marketing efforts:

Ø  Strengths: Identify company strengths and competitive advantages and utilize to better position the company for sales

Ø  Weaknesses: Identify company weaknesses and recommend actions to improve in the identified areas

Ø  Opportunities: Conduct market research on new business opportunities, new trends in the industry, client activity and economic news.

Ø  Threats: Conduct competitor analysis, new trends in the industry, and economic news and apply knowledge gained as appropriate.

·         Create proposals and presentations regarding F&F services.  Deliver presentations to clients and prospects.

·         Prepare for industry trade shows.

·         Assist in determination of pricing of services.

·         Achieve sales results through driving prospecting efforts and developing Business Plans as appropriate

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·         Advises management of project financial progress and successes/issues with projects.

·         Provides input and analysis to Directors to ensure teams meet or exceed client and management expectations in the areas including operation within budget guidelines.

·         Ensures teams work within departmental and project budget constraints.

·         Implements and improves policies and procedures.

·         Reviews and approves all phase billing, hourly billing and option/advance funds invoices. Ensures accurate billing, controlling past due receivables, and expense control.  Approves Time and Expense reports.

·         Maintains staffing required to efficiently meet scheduled work by utilizing capacity, tracking and forecasting models.  Makes recommendations for development and improvement of all models.

·         Maintains client database, project histories, brochures and other promotional materials required by management.

·         Performs market analysis in current and prospective markets and generates key reports as needed.

·         Places “cold calls†to companies to determine the need for F&F services and/or appropriate internal contacts.

·         Creates action plan and carries out follow up communication with business development sales leads.

·         Responsible for preparation of proposals and other written and graphic materials required to make presentations/proposals to clients.  Deliver presentations/proposals to clients and prospects.

·         Supports business development efforts by tracking leads, close ratios, and other marketing data through weekly and on-demand reports.

·         Supports & assists in marketing efforts, including email campaigns, direct mail, newspaper, website, industry publications, fliers, promotions and other related tactics.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

·         Performs other duties as required.

SUPERVISORY RESPONSIBILITIES:

·         Provides Analysis and advises Directors, Regional Leads, Sr. Project Managers, and Project Managers. 

SUPERVISION RECEIVED:

·         Works under general direction of the Executive Vice President.

QUALIFICATION REQUIREMENTS: 

Education and/or Experience:

·         Four year college degree in Business Administration, or related field preferred

·         Five to seven years Real Estate, Wireless Communications, Accounting, Site Acquisition or related experience preferred.

·         Equivalent combination of education and experience required

Knowledge, Skills and Abilities:

·         Strong verbal, written and interpersonal communication skills.

·         Strong organizational skills and the ability to manage own workload and deliverables with minimal supervision under strict timelines.

·         Skill in operation of listed equipment.

·         Ability to read and understand maps (including street, topo, ownership, and quad maps).

·         Ability to supervise subordinate employees and make good administrative and managerial decisions.

·         Formal presentation skills to groups and individuals.

SPECIAL REQUIREMENTS:

·         Current and valid driver’s license and appropriate vehicle insurance.

·         Availability for overnight travel as required.

·         Project Management Professional Certification Preferred

EQUIPMENT OPERATED:

·         Fax Machine/Scanner

·         Copy machine

·         Personal Computer

PHYSICAL DEMANDS AND WORK ENVIRONMENT: 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·         While performing the duties of this job, the employee is frequently required to sit; use hands to handle, or feel objects, tools, or controls; and talk and hear. The employee is frequently required to stand, walk, and reach with hands and arms.

·         The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.

·         The noise level in the work environment is usually moderate.