Office Assistant Needed for Private Duty Nursing Agency

We are a busy Private Duty Nursing Agency looking to hire a Full-Time Office Assistant/Keyholder.

We service about 40 Home Care clients throughout North Carolina. Our office is located in Raleigh, close to the intersection of NC-HWY 540 and Buffalo Rd. This position is a Monday through Friday, IN OFFICE position, from 7:00am to 3:00pm. Remote Positions are NOT being offered for this role.

As the Office Assistant and Keyholder, you will play a pivotal role in supporting all departments to ensure smooth and efficient daily operations. Your responsibilities will include:

Administrative Support

• Opening the office at 7:00 AM
• Answering incoming calls and managing our text line
• Assist in scheduling nurses
• Greeting clients, nurses and visitors
• Supporting the onboarding process for new nurses
• Providing general administrative support to other team members as needed
• Closing the office at the end of the day as the designated Keyholder

Document Handling

• Preparing, organizing, and filing documents (physical and digital)
• Data entry and updating databases

Communication

• Handling incoming and outgoing mail and packages
• Communicating with vendors, clients, and staff via phone and text line
• Assisting in internal communications and announcements

As you grow in this position and become more efficient, additional responsibilities and opportunities for advancement will be introduced to further develop your role within the company.

After completing training, you’ll have the opportunity to earn additional pay by taking on on-call shifts during nights and weekends. On-call duties are shared among staff in a weekly rotation. This extra compensation is paid on top of your regular base salary.

Key Skills

• Basic knowledge of computer use and operations
• Some knowledge of Microsoft Office Systems
• Some knowledge of CRM (Customer Relationship Management) Systems
• Strong organizational skills with the ability to prioritize tasks effectively
• Excellent communication and interpersonal skills
• Ability to work independently as well as collaboratively with a team

Visit our Website to learn more about us: www.fcpdn.com