Office Assistant

We are a small but growing business seeking a highly organized, detail-oriented, and adaptable Part-Time Office Assistant. This role involves a broad range of responsibilities, supporting various departments including bookkeeping, customer relations, fleet management, and administrative support. The ideal candidate thrives in a dynamic environment, is a strong communicator, and excels at multitasking with frequent interruptions.

• Answer and direct phone calls and emails

• Handle incoming/outgoing mail and deliveries

• Maintain organized filing systems (physical and digital)

• Support team members with general administrative tasks

• Ensure cleanliness and organization of the office

• Accounts Payable/Receivable

• Process payroll, including commissions at multiple rates

• Handle subcontractor documentation and compliance

• Perform financial audits and manage receipts

• Manage overdue accounts and collections

• Process rebates and ensure tax/regulatory compliance

• Handle insurance matters

• Respond to customer inquiries with professionalism

• Maintain strong client relationships

• De-escalate and resolve customer issues when needed

• Address urgent issues (e.g., IT failures, team concerns)

• Support project oversight, tracking progress and budgets

• Assist with interdepartmental upgrades or process changes

• Proficient in Microsoft Office (especially Excel)

• Excellent written and verbal communication

• Strong organizational and time-management skills

• Ability to work independently and collaboratively

• Familiarity with office equipment (printers, copiers, etc.)

• Experience with Buildertrend

• Prior experience in collections or customer service

• Strong problem-solving and critical thinking skills

• Ability to identify and resolve issues proactively

• Comfortable in a fast-paced, evolving environment

• Microsoft Excel (Advanced)

• Spelling & Grammar (Advanced)

• Payroll, A/P, A/R, and QuickBooks knowledge tests

• Competitive compensation and benefits

• Paid holidays and time off

• 401(k) retirement plan

• Supportive and inclusive team culture

• Opportunities for professional development and growth