FT Night Auditor/Guest Service Representative
Manassas, VA
Full-time
$15.00-$17.00/hour
Are you interested in learning more about our award-winning culture? Keep Reading!
We are looking for a Night Auditor to join our team! Our ideal candidate has a passion for customer service, carries a positive attitude, and has the desire to learn and grow.
WHY WORK WITH US?
- Work-Life Balance
- Competitive Pay
- Paid Time Off
- Health Benefits
- Employee Discounts & Perks
WHAT WILL I BE DOING?
- Provide great hospitality every time by going above and beyond guest expectations
- Balancing the accounts from the day shift
- Managing front desk activity and handling guest check-ins and check-outs
- Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
- Handling customer requests and complaints and directing other employees or departments accordingly
- Creating invoices, bills, and checks for vendors, employees, and contractors
- Managing and updating all official documentation pertaining to the role
- Ensuring that all end-of-day activities have been successfully executed by employees in all departments
- Answering calls and queries related to potential booking
Holladay Hospitality Group is an equal opportunity employer.
Please visit our careers page to see more job opportunities.