Night Audit

Do you love exploring and playing in the outdoors, making new friends, hanging around the campfire, canoeing, kayaking, stand-up paddleboarding, snowboarding, skiing, and snowshoeing? Well, we have that, and more. Manning Park Resort is a year-round resort located between Hope and Princeton, BC. If you are ready to leave the hustle and bustle of city life and enjoy outdoor fun and adventure, this is a great place to work. Staff housing is available, so your dream of living in the mountains is part of your adventure at Manning Park Resort. 

We are presently searching for our next talented team member as a Night Audit to join our Accommodations team. If you can provide our guests with an amazing experience, combined with working as an energetic part of our resort, we want to hear from you. 

Responsibilities include: (but not limited to) 

* Welcome, check-in, check-out, and assist guests. 

* Respond to guest requests in a timely manner in person, by phone, and by email. 

* Operate as emergency dispatch for any incidents onsite. 

* Maintain guest and group accounts by processing bookings, purchasers, and all other changes and daily functions. 

* Provide general resort information to guests. 

* Monitor the security of buildings. 

* Hourly communications with other night shift workers to ensure safety. 

* Maintain cleanliness of the front office, back office, and kitchen area. 

* Updating condition & trail reports. 

* Support the Accounting Department with administrative tasks, including cash handling and reconciliations. 

* Record all night shift communications. 

*Perform rollover functions for various systems and reset the front desk area and system for the following day. 

Job Requirements/Qualifications: 

* Previous knowledge of reservations systems is considered an asset. 

* Excellent communication skills. 

* Fluent English (spoken and written). 

* Strong customer service skills. 

* Responsible and self-motivated individual able to assess and prioritise necessary duties. 

Other Position details 

*This is a year-round position with a minimum commitment of 6 months. 

*This position typically works an overnight shift (11pm-7am or 10pm-8am) or a mix of overnight and daytime shifts based on accommodations team needs.  

Benefits:

* Free Rent: Just Biweekly Utilities of $150 (Including water, hydro, waste & heat) 

* Free Wi-Fi and Calls within Canada & USA 

* Free Seasonal Activities Pass (Alpine & Nordic in Winter, Boathouse in Summer) 

* Free Rentals & Lessons (Alpine & Nordic in Winter, Boathouse in Summer) 

* Monthly onsite Medical & Wellness Services 

* Regular Grocery Pick Up Service 

* Food & Retail Discounts in our Country Store, Pinewoods Restaurant, Bears Den Pub & Daylodge 

Be Your Natural Self!  

Being your natural self means that you are constantly engaged and empowered to instill change and positivity in the work environment whilst being proud of who you are! We are constantly striving to build and nourish a culture where inclusivity and tolerance are not just the norm, but are the elements which serve as our strength and identity. Being your Natural self means you love everything about the outdoors and are committed to helping preserve the beauty of the land we are on. In caring for our environment and for the natural beauty of Manning Park Resort, we are equally committed to paving the way in building an inclusive environment for everyone and are actively encouraging applicants with differing backgrounds, sexual orientations, and religious beliefs. No regard shall be given to an applicant’s race, religion, skin colour, sexual orientation, and political belief. Applications are reviewed based on merit, bondability, and experience.