Mental Health Worker - Full-Time (UBCM)

• Participate in team efforts to maintain and continuously improve the intake, admissions and orientation process
• Maintain client confidentiality and respond to client rights to health care information
• Assess clients’ suitability for the program and makes referrals to other agencies when necessary
• Work with the integrated addiction services team on clients’ case planning and concerns. Ask for assistance when required, communicating with case managers, social workers, probation services, etc. as required
• Maintain accurate client records (e.g., assessment data, client care plan, goal setting, case notes and discharge summaries, behaviour contracts, incident reports, medication logs, etc.), reports, and statistics required by management

• Act as a positive role model, coach, advisor, leader and rational authority for clients
• Intake new clients and collaborate with other staff members to identify acute and chronic mental health problems faced by clients
• Develop, individually and in consultation with the primary treatment providers, treatment plans and strategies to best meet client needs 
• Lead and assist counselling sessions by planning and executing individual and group counselling to address client needs
• Administer medications and other treatments to clients under the direction of nurses or physicians 
• Provide daily care and support to clients experiencing acute and chronic mental health conditions
• Assist clients with the completion of instrumental daily activities, including meal planning, household upkeep and community participation 
• Intervene and respond to acute mental health crises, including suicidal ideation and/or intent, psychotic episodes (decompensation and substance-induced), substance intoxication, etc. 
• Observe client behavior and maintain appropriate documentation. Report changes in physical or mental health to the clinical team

• Act as a liaison with the community and promotes/encourages community involvement in the program 
• Maintain current knowledge of social, economic, recreational and educational resources in the community

• Bachelor’s degree in counselling, social work, psychology, etc.
• 3 to 5 years of experience providing counselling in the community social services sector and working with marginalized populations, substance use services, mental health, corrections, etc., or equivalent
• Satisfactory completion of a criminal records check with vulnerable sector screening is required
• Satisfactory completion of Tuberculosis Screening form is required
• Satisfactory completion of Employee Immunization Record form is required
• First aid certification with CPR is required
• Valid driver’s license is required

• Good knowledge of facilitation, mediation, and conflict resolution techniques
• High level of integrity and dependability with a strong sense of urgency and results-orientation
• Strong therapeutic skills in the areas of individual and group therapy with adults with substance use and/or concurrent disorders
• Strong skills in Windows, Microsoft Word, Excel, and database management systems
• Strong problem solving, analytical, and creative skills with the ability to exercise sound judgement and make decisions based on accurate and timely analyses
• Strong interpersonal skills and ability to communicate effectively in writing and verbally in English
• Ability to perceive situational and other stressors that elevate risk and act proactively in response
• Ability to adjust one’s approach to meet the demands and needs of constantly changing conditions, situations and people and to work effectively in difficult situations
• Ability to lead and work in a trauma-informed practice
• Demonstrated commitment to the social sector with a passion for the organization’s mission is essential

• Demonstrates initiative, flexibility, adaptability and resourcefulness
• Actively seeks and incorporates feedback to inform continuous self-improvement
• Sets goals, creates and implements action plans, monitors progress, and evaluates results 
• Adeptly manages competing tasks and uses time efficiently and effectively

• High-degree of relevant and current job knowledge and skill
• Consistently produces accurate, thorough, high-quality work in a timely manner
• Builds and promotes a culture of health and safety in the workplace
• Implements and enforces best practices in health and safety within the workplace

• Models independent thinking and creativity 
• Demonstrates effective problem-solving skills
• Makes clear, consistent, transparent and timely decisions after contemplating various available courses of action
• Exercises sound judgment in the best interests of the organization

• · Expresses themselves clearly and professionally both verbally and in writing
• · Displays high emotional intelligence; uses tact and diplomacy in dealing with sensitive, complex and confidential situations
• · Has a manner, style and presence that makes a positive impression
• · Listens to and considers others’ views

• · Models the organization’s core values of social justice, teamwork, social innovation, and strength-based practices
• · Fosters enthusiasm, energy and commitment
• · Takes responsibility for personal actions, performance and health
• · Is reliable and accountable; shows up on time ready to work

• · Effectively works with their colleagues to ensure organizational success
• · Champions positive working relationships with staff and external stakeholders
• · Supports an environment of openness, and champions teamwork and communication across programs
• · Leverages the expertise and experience of others for organizational success

Note: This is a full-time temporary position ending on 30th June, 2024.