Membership Coordinator

Central Atlanta Progress (CAP) is accepting applications for the role of Membership Coordinator. This position works with the Vice President of Marketing to manage and expand CAP’s membership program and assist with all fundraising efforts. Membership program management includes retention, acquisition and cultivation; program benefits benchmarking and evaluation; development of marketing collateral; and assistance with Board governance activities. Other duties include grant management, sponsorship solicitation and fulfillment, communications with donors, and coordination of  cultivation and recognition events.

Role and Accountabilities:

• Assist with the development and execution of the annual membership plan, with targeted strategies for acquisition and retention
• Serve as the primary point of contact for all CAP members
•  Coordinate regular outreach and renewal campaigns via direct mail, email, and phone
• Develop and oversee enhanced member benefits, including special members-only programs and events
• Produce and distribute monthly Member newsletters and ensure member-related website content remains current
• Coordinate production of and generate copy for all membership collateral
• Plan and execute cultivation and recognition events
• Perform invoicing functions for Centennial Park District and assist with Member management
• Identify and research new government, corporate, foundation, and private funding prospects
• Ensure timely reports, acknowledgements, proposals, and stewardship grants
• Track and collect quantitative and qualitative data on programs and activities
• Produce reports and lists, as needed
• Support the Vice President of Marketing with prospect research and donor relations

Education and Experience:

• A Bachelor’s degree in related field required.
• A minimum of 2 years working in membership or development with a non-profit organization desired.

Knowledge, Skills, and Abilities:

Required:

• Superior interpersonal, verbal and written communications skills; demonstrated ability to conceptualize and describe needs in accessible and compelling ways
• Customer service mindset
• Strong interpersonal skills and ability to work with a diverse group of professionals
• Ability to work within a complex institution with all levels of leadership, staff and members
• Curious, motivated, and self-directed
• Strong administrative and organizational skills
• Experience with database programs, especially SalesForce
• Proficiency in Microsoft Office (Outlook, Excel, Word and PowerPoint) is required
• Experience with and a willingness to learn Adobe Creative Suite software, and website platforms (e.g. WordPress, HTML, Salesforce, etc.)
• Excellent ability to manage multiple projects, take initiative, work independently and as a team member
• Ability to meet deadlines while also paying close attention to details and accuracy
• Must be available to work evening and weekend hours at special events and programs

Desired:

• Familiarity with Mailchimp and Eventbrite platforms
• Understanding of and passion for urbanism, and vibrant Downtowns that are diverse, inclusive and accessible