Medical Records Technician

Join Our Team as a Medical Records Technician!

Position: Full-Time Medical Records Technician
Location: Grand Traverse Pavilions

Are you an organized, detail-oriented individual with a passion for ensuring accurate and secure management of patient information? Grand Traverse Pavilions is looking for a skilled Medical Records Technician to join our team. In this role, you will play a vital part in maintaining the integrity of medical records, ensuring compliance with healthcare regulations, and providing essential administrative support to our facility.

• Maintain and Organize Medical Records
  Accurately file, retrieve, and archive patient/resident charts and documentation to ensure comprehensive and readily accessible records.

• Collaborate with Clinical Teams
  Work closely with nurses, physicians, and other healthcare staff to ensure all documentation is properly recorded and up to date.

• Ensure Compliance and Accuracy
  Verify records for completeness and compliance with HIPAA and other regulatory standards; promptly address missing or incorrect information.

• Communicate with Staff and External Parties
  Handle requests for patient/resident records from authorized personnel, insurance companies, and other external entities while maintaining confidentiality.

• Track and Update Data
  Monitor patient/resident information for accuracy and maintain an organized system for record updates, corrections, and data entry.

• Utilize Electronic Health Record (EHR) Systems
  Operate EHR software (e.g., PointClickCare) to input, track, and retrieve patient data efficiently.

• Support Other Administrative Tasks
  Assist with audits, reporting, and general departmental operations to ensure the smooth functioning of the Nursing department.

We offer a supportive and professional work environment with a comprehensive benefits package, including:

• Health, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Earned Time Off (ETO)
• Retirement Plan with a 5% Employer Contribution
• Employee Referral Program
• Onsite Gym Access
• Employee Assistance Programs (EAP)

• Experience in Medical Records or Health Information Management
  Prior experience handling patient records or working in a healthcare administrative setting is preferred.
• Proficiency with Electronic Health Record Systems
  Experience with PointClickCare (PCC) or similar software is a plus.
• Strong Organizational Skills
  Ability to manage large volumes of information and maintain meticulous records.
• Excellent Communication and Interpersonal Skills
  Capable of working closely with healthcare staff and external agencies.
• Attention to Detail
  Able to spot inconsistencies and ensure data accuracy.
• Adaptability
  Comfortable handling multiple tasks and shifting priorities in a fast-paced environment.
• Compliance and Confidentiality
  Knowledge of HIPAA and other relevant regulations.
• Background Clearance
  Must pass a criminal background check and drug screening.

If you thrive in a detail-oriented environment and enjoy maintaining order in healthcare documentation, we encourage you to apply for this exciting opportunity!

Please visit our careers page to see more job opportunities.