Medical Records Clerk

Medical Records Clerk

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Works closely with administration and staff to support the requests from patients and outside entities with obtaining records to support the patients care.

• Retrieve, collect and prioritize all request for medical records made through the organization, patients and affiliates.

• Record and track all records requests, releases and authorizations within the Electronic Medical Record HPI

• Verify legitimacy, accuracy and authority of all such requests and then process and invoice as appropriate.

• Abide by, adhere to, and conform to all applicable organizational, local, state, federal regulations include 42CFR Part 2.

• Review, develop and implement standards and procedures for processing medical records requests with administrative support

• Maintain an up to date understanding of applicable policies, processes, laws and regulations.

• Report breaches, instances of non compliance, patient complaints, problems or similar instances to supervisor in an effort to protect patient HPI.

• Assist patients, staff and affiliates with medical records requests and questions.

• Participate in improving quality throughout the organization.

COMPETENCIES:

• Good organizational skills to handle multiple priorities while remaining professional and calm.

• Ability to work with many diverse people.

• Effective telephone skills.

• Strong level of confidentiality due to sensitivity of materials and information handled.

• Ability to work independently and be self directed and flexible.

• Ability to prioritize.

• Ability to perform functions with minimal supervision.

• Ability to work at a high-volume level of accuracy.

EOE