Medical Receptionist (Part-Time)
Elite Sports Performance & Physical Therapy in Stoughton & Foxboro is seeking a motivated, detailed-oriented, and reliable professional to join the administration team of our established outpatient Physical Therapy practice and Sports Performance training company. In this critical role, you will provide essential administrative and operations support to our Physical Therapy and Sports Performance teams. The ideal candidate is customer service-oriented and committed to helping us provide the highest quality care and customer service to our patients and clients. We are continuing to grow and offer strong potential for career growth for talented, hard-working staff who demonstrate good potential for growth and an interest in growing with us.
Responsibilities for this position include, but are not limited to:
- Providing phone, email and in-person reception duties for both Physical Therapy & Sports Performance departments
- Ensuring all physical therapy patients, training clients, and guests are greeted cordially and timely
- Scheduling appointments and managing schedules of our Physical Therapists and Sports Performance Coaches
- Verifying insurance benefits and patient demographic information
- Obtaining insurance referral and authorizations from third-party payers
- Collecting, processing and applying payments to patient and training client accounts
- Entering patient and insurance company data into EMR system and running reports as assigned
- Maintaining patient confidentiality and HIPAA compliance at all times
- Maintaining clean, presentable, and welcoming office and reception areas
- Other administrative duties as assigned
- Ability to work flexible hours, including evening shifts (until 7:30 PM)
- Ability to work shifts in both locations (Stoughton & Foxboro) is a plus!
Qualifications:
- Previous experience in a medical/healthcare office setting is preferred
- Strong written and verbal communication skills
- Demonstrated ability to work independently, with limited supervision and troubleshoot issues, as needed
- Ability to multi-task effectively when necessary
- Strong computer skills and experience with Microsoft Office and G-Suite
- Experience working with EMR and Fitness Client management systems is a plus (especially MW/Empower EMR or ClubReady systems)
- Highly organized with excellent attention to detail
- Cooperative, friendly, and team-oriented
- Reliable and dependable
- Positive attitude and interest in the healthcare and fitness/performance fields
About Elite: Founded in 2001, Elite Sports Performance & Physical Therapy is a locally owned and operated business that has been providing high quality orthopedic and sports physical therapy care, sports performance training, and adult fitness services for nearly 25 years. Visit us at www.EliteFitCenter.com to learn more about Elite and the services we have to offer!
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