Medical Office Assistant/Medical Assistant - South

Honeycomb Management Group is a Managed Services Organization and manages primary care practices and specialty care practices with multiple locations in Memphis, Tennessee and Mississippi.

With a focus on providing excellent service and high-quality care for adults of all ages, Honeycomb is looking for an ambitious candidate who enjoys being part of a fast-paced environment, with great opportunities for growth.

The Medical Office Assistant/Medical Assistant will help providers with various health care services to include, but not limited to, exceptional customer service skills, verify patient information, collection of current and past due balances, support services and clerical duties following established policies and protocols. These include greeting patients, answering telephones, scheduling appointments, updating the EMR system, clinical support, etc.

Duties and Responsibilities:

·       * Reviews and prepares medical records to ensure completeness prior to patient exam, obtaining missing documentation.

·       * Performs clerical duties and completes work lists, and other administrative duties during admin-time.

·       * Schedule patient appointments in EMR system, ensuring patient information is accurate and patient is scheduled as required, per provider scheduling procedures.

·       * Obtains, verifies, and updates patient insurance information.

·       * Assists with initiation of patient history and physical assessment. Assist physicians with physical exams and simple in-house procedures.

·       * Checks patient vital signs and takes body measurements, documenting results in patient chart.

·       * Prepares and maintains exam and treatment rooms, cleaning after patient discharges to ensure a clean and sanitized environment.

·       * Maintains supplies inventory and ensures patient care equipment is clean and properly functioning, reporting defective equipment and supplies to supervisor.

·       * Collects specimens and prepares them for outside lab and performs urinalysis on urine specimens. Prepares lab results for physicians to sign.

·       * Administers breathing treatments, injections, performs EKGs, etc.

·       * Answers phone calls, relaying patient requests and questions to appropriate individuals. Explains provider instructions to patient, as appropriate. Provides teaching to patients and families within scope of knowledge base.

·       * Assists with scheduling/referral of patients for specific treatments.

·       * Responds to medical emergencies and administers first aid as appropriate.

·       * Provide Medical Office Assistant/Medical Assistant clinical support for other site locations as needed.

·       * Performs other duties as required.

Minimum Qualifications:

• High school or equivalent (required)
• Three (3) years of Medical Office/Medical Receptionist experience (required)
• Certified Medical Office Assistant (preferred)
• Five (5) years or more experience as a Certified Medical Assistant (required)
• Medical Assistant Certification through the American Association of Medical Assistants (AAMA) or for the Registered Medical Assistant (RMA) (preferred)
• CPR Certification (preferred)
• Ability to proficiently operate and perform computer-related tasks with specific office equipment and software applications (required)

Physical Requirements:

The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently. The MOA/MA is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. Frequent invasive and non-invasive patient contact. Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.

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