Medical Office Assistant

Honeycomb Management Group is a Managed Services Organization and manages primary care practices and specialty care practices with multiple locations in Memphis, Tennessee and Mississippi.

With a focus on providing excellent service and high-quality care for adults of all ages, Honeycomb is looking for an ambitious candidate who enjoys being part of a fast-paced environment, with great opportunities for growth.

The Medical Office Assistant will help providers with various health care services to include, but not limited to, medical reception, patient information, support services and clerical duties following established policies and protocols. These include greeting, receiving patients and preparing them for appointments and procedures. 

Duties and Responsibilities:

• Reviews and prepares medical records to ensure completeness prior to patient exam, obtaining missing documentation. Documents clinic visit, observations, and related activities. Files charts.
• Assists with initiation of patient history and physical assessment. Assists nurses and physicians with physical exams and simple in-house surgical and therapeutic procedures.
• Checks patient vital signs and takes body measurements, documenting results in patient chart.
• Greets, screens, and schedules patient exam rooms.
• Performs clerical duties and front desk duties when needed.
• Performs medical receptionist duties as necessary.
• Receives and screens telephone calls for medical staff taking messages and providing information.
• Schedules patient appointments.
• Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
• Requests, locates, sends, receives and maintains office/department and patient records.
• Maintains files and assists in office systems.
• Exhibits a high degree of courtesy, tact, and poise when interacting with patients, families, and other healthcare professionals.
• Ensures compliance with legal issues including but not limited to patient confidentiality and risk management; ensures compliance with OSHA, federal, state and local regulations.
• Applies safety principles as identified by established policy.
• Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.
• Maintains patient confidentiality in compliance with HIPPA.
• Performs other duties as required.

Minimum Qualifications:

• High school or equivalent (Required)
• 2 years of Medical Office experience (Required)
• 2 years of Medical Receptionist experience
• Certified Medical Office Assistant (Preferred)
• CPR Certification (Required)

Physical Requirements:

The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion. Must have good balance and coordination. The physical requirements of this position are medium work - exerting up to 50 lbs. of force occasionally and/or up to 25 lbs. of force frequently. The MOA is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading. Frequent invasive and non-invasive patient contact.