Medical Front Desk Receptionist / Medical Records Clerk

We are seeking a dependable and detail-oriented Front Desk Receptionist and Medical Records Clerk to join our fast-paced Ophthalmology Surgery Center. The primary responsibility for this role will be managing medical records, with additional duties including answering high-volume phone calls, scheduling appointments, patient check-in, and providing direct patient support.

Key Responsibilities:

• Maintain and manage medical records with accuracy and confidentiality

• Handle incoming calls in a professional and courteous manner

• Schedule appointments and confirm patient information

• Assist with patient check-in and front desk operations

• Ensure excellent patient service and a smooth front office workflow

Essential Skills and Qualifications:

• Highly organized and able to manage multiple tasks efficiently

• Energetic and positive with a professional demeanor

• Excellent communication, computer, and administrative skills

• Strong problem-solving and analytical abilities

• Compassionate and empathetic when working with patients

• Detail-oriented with strong follow-through

• Team player with strong interpersonal skills

Benefits:

• Health, Dental, and Vision Insurance

• Life and Disability Insurance

• 401(k) Retirement Plan

• Employee Discounts

• Paid Time Off

• Uniform Allowance

Schedule:
Monday through Thursday, with occasional Friday mornings

Experience:
Medical Receptionist: 1 year (Preferred)