Marvin's Magic Team Leader

Our Story So Far

In 1987, Marvin’s Magic launched its first professional magic made easy range within Central London. Almost 35 years later, Marvin’s Magic can be found in literally thousands of prestigious outlets in more than 65 countries worldwide. Our team of demonstrators are on-hand to help create in-store theatre and lasting memories for our customers around the world.

The Job

We are seeking a dynamic Team Leader who will play a pivotal role in driving sales growth and ensuring the success of our demonstration teams. This is a hands-on role that will lead by example as a demonstrator to inspire and motivate their teams. Additional responsibilities of this role include providing leadership and guidance to our team and showing care and dedication to our products. The ideal candidate will have a proven record in sales, excellent communication skills, and a strong ability to motivate and inspire individuals.

Reporting to: Retail Development Manager

What You’ll Do

• Supervise a team of toy demonstrators to enhance daily sales performance.
• Conduct frequent assessments, offering feedback to team members to elevate their sales.
• Contribute to maintaining consistent standards across all demonstrations, including scripts and sales tactics, to ensure an effective demonstration team.
• Engage with your team members across various product lines, tailoring leadership approach to accommodate their diverse backgrounds and preferences.
• Aid in delivering important communications among the demonstration team.
• Foster a culture of responsibility within the team by articulating clear expectations.
• Contribute to specific training requirements within the team.
• Raise employee issues and feedback to senior leadership for resolution.
• Maintain an active presence on the sales floor, setting a positive example and ensuring consistent adherence to our standards.
• Possess an understanding of sales targets and be able to discuss factors influencing the performance of each demonstrator.
• Contribute to the advancement of new demonstrations within the store.

What You Have

• Minimum of 1 year leadership experience in a fast-paced premium retail, theatre/performance, or experience-based setting.
• Outstanding communication, collaboration, and interpersonal skills.
• Exceptional critical thinking and problem-solving skills.
• Flexible availability required to align with the demands of a flagship retail environment, including days, evenings, weekends, and holidays.

This job description should not be construed to contain every function/responsibility that may be required to be performed by this role. Employees are required to perform other related functions as assigned.  

FAO Schwarz is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.   

FAO Schwarz strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons, on the basis of age, race, color, religion, creed, national origin including ancestry, ethnicity, sex including pregnancy, gender identity, and transgender status, gender, physical or mental disability, including gender dysphoria and similar gender-related conditions, alienage or citizenship status, military status, including past, current, or prospective service in the uniformed services, genetic information, predisposing genetic characteristics, marital status, partnership status, domestic violence victim status, familial status, actual or perceived sexual orientation, unemployment status, caregiver status, credit history, salary history, or any other category protected by applicable federal, state and local laws, with respect to hiring, promotion, discipline, firing, compensation, benefits, or other terms, conditions or privileges of employment.   

If you need a reasonable accommodation in the application or hiring process, or during the course of your employment, please contact the Director of Human Resources at HR@fao.com.   

Apply online at Indeed.com; or GetHired.com  

FAO Schwarz is an EEO employer - M/F/Vets/Disabled