Loss Mitigation Specialist

Loss Mitigation Specialist- Bloomington

Grow Your Career with SharePoint Credit Union!

At SharePoint Credit Union, we are dedicated to offering easy financial solutions to improve the financial wellness of the communities in which we serve.  SharePoint is growing and invites individuals who are energetic, friendly, and member service driven to join our team. 

As a Loss Mitigation Specialist your role will be to preserve Credit Union assets by minimizing loss and maximizing recoveries.

 This is a full-time position at 40 hours/week. Shifts for this role will generally fall between 8:00am-5:00pm, Monday-Friday. Some flexibility may be necessary to accommodate business needs. 

Essential Functions and Responsibilities:

• Reach out to members with delinquent accounts including negative shares via phone, email and text. Work directly with members to create and implement payment plans to help bring the account current.
• Analyze the financial situation of members with delinquent loans. When efforts are deemed unsuccessful, make recommendations to repossess collateral.
• Maintain accurate files and reports for collection activity.
• Collect on assigned delinquent accounts, expel members for negative share accounts, and process and manage all garnishments and levies.
• Maintain current knowledge of collection regulations and processes, along with underwriting trends that lead to delinquent or charge off loans.
• Investigate member disputes and update applicable systems for accurate credit reporting
• Performs other job related duties as assigned.

Knowledge and Skills:

Experience Three years to five years of similar or related experience.

Education A high school education or GED.

Interpersonal Skills Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other Skills Talks to others to convey information effectively. Communicates effectively in writing as appropriate for the needs of the audience. Maintains confidentiality related to Credit Union operations and work-related information. Computer operating systems; e.g. Microsoft Windows

As a SharePoint employee, you will receive:

• Affordable insurance options for Medical, Dental, Vision, and more!
• Company-paid Life/AD&D, and Short-Term/Long-Term Insurances
• Generous PTO offerings
• 10+ Paid holidays
• 401(k) and employer match upon eligibility. Participants are vested immediately. 

SHAREPOINT CREDIT UNION is an EEO employer - M/F/Vets/Disabled