Logistics/Scheduling Coordinator

Job Title:

Logistics/Scheduling Coordinator

FLSA Classification:

Non-Exempt

Department:

Customer Service

Reports To:

Customer Service Manager

Employment Type:

Full-Time

Pay:

$20.00

About Us:
Busch Products Inc is an employee-owned (Employee Stock Ownership Plan (ESOP)) company focused on delivering exceptional service and precision in countertop fabrication.  We believe in empowering our team members, fostering collaboration, and maintaining a culture of ownership and accountability.

Job Summary:
The Logistics/Scheduling Coordinator is responsible for managing and optimizing the daily routing of our template and install crews. The ideal candidate will thrive in a fast-paced environment, ensuring seamless operations and exceptional service delivery.

Essential Job Duties and Responsibilities:

• Coordinate daily schedules for template and installation crews, optimizing routes for efficiency.

• Communicate effectively with crews, customers, and internal teams to confirm appointments and address schedule changes.

• Monitor real-time progress of crews, ensuring schedules are followed and any adjustments are communicated promptly.

• Resolve scheduling conflicts and last-minute changes with professionalism and poise.

• Maintain accurate records of daily schedules and completed jobs in Moraware or similar scheduling software.

• Collaborate with the production and sales teams to align scheduling with project timelines.

Minimum Qualifications:

• High School Diploma or GED

• Previous experience in scheduling, dispatch, logistics, or routing roles is highly preferred.

• Strong organizational skills and attention to detail.

• Excellent communication skills, both written and verbal.

• Ability to problem-solve and adapt to changes quickly.

• Familiarity with scheduling software (Moraware experience is a plus).

Knowledge, Skills, and Abilities:

·         Excellent communication and interpersonal skills to effectively collaborate with internal teams and external customers, including written and verbal.

·         Strong attention to detail.

·         Excellent customer service skills.

·         Organization and time management skills.

·         Ability to prioritize tasks and manage multiple responsibilities under tight deadlines and changing priorities.

·         Ability to use computers, software, and other technology.

Why Join Us?

• Be part of an employee-owned company where your contributions truly matter.

• Competitive pay and benefits.

• Opportunities for professional growth and development.

• A supportive, collaborative team environment.

Busch Products is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.