Leasing Consultant - Vertex Student Housing

Student Housing Community seeking a part-time Leasing Consultant in Tempe, AZ

Job Purpose: 

Each Leasing Consultant has primary marketing responsibility as it pertains to interfacing with prospective residents at the community, handling day-to-day issues with current residents, and coordinating the renewals of existing leases. In this position, Leasing Consultants are the community’s most important personnel as they can determine how well a community does in a very competitive marketplace. Specific training for leasing consultants centers on Fair Housing, closing techniques, and overcoming objections. 

Primary Duties & Responsibilities: 

Will always include those specifically assigned by the immediate supervisor. 

• Provide excellent service to all residents, prospects, and visitors to the community. 
• Effectively lease apartments in accordance with occupancy goals. 
• Follow Fair Housing Standards in all dealings with prospects and residents. 
• Conduct outside marketing under the direction of the Assistant Manager and the Community Manager. 
• Conduct the application review for each lease including credit and income verifications and background checks. 
• Complete lease paperwork and files for each resident to include the lease, all addendums, and other proper documentation and signatures. 
• Ensure the condition of leased apartments prior to move-in, including final inspection. 
• Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents. 
• Complete all tasks necessary to successfully operate the leasing office. 

Qualifications: 

• Professional and enthusiastic demeanor resulting from sales, leasing, marketing or customer service experience. 
• Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel. 
• Excellent customer service, sales, and negotiation skills. 
• Good communication and listening skills. 
• Able to speak effectively before groups of customers or employees of the organization. 
• Able to read and understand lease documents. 
• Able to be an effective team player and interact well with others. 
• Organized and detail-oriented. 
• Patient, even-tempered and works well under pressure. 
• Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals. 
• Able to write routine reports and correspondence. 
• Able to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Able to compute rate, ratio, percentage, discounts, and pro-rations. 
• Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
• Effective time management skills. 
• Able to maintain confidentiality. 
• Able to follow directions from a supervisor. 
• Able to understand and follow posted work rules and procedures. 
• Able to accept constructive criticism. 
• Able to work weekends or overtime as the job requires. 

 Education and Experience Requirements: 

• Bachelor’s Degree preferred, or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 

 Other and/or Preferred Education/Experience: 

• Knowledgeable in Microsoft Word and Excel. 
• Knowledge in Entrata preferred.