Laundry Attendant

Summary

Inspects, washes, folds, and stores all laundered supplies for guest rooms and Food & Beverage outlets. Adheres to specific Brand Standards as instructed.

Job Duties

Separates linen according to classification, fabric and color

Counts all soiled linen and records the totals

Operates washers and dryers as per established procedures

Loads and unloads washers and dryers

Sorts out stained linen for soaking and re-washing

Folds, stacks, hangs and stores all laundered linen

Separates, counts and records damaged linen and places it in designated area

Records discarded linen in discard file

Cleans dryer filters as scheduled

Reports equipment malfunctions promptly to the supervisor

Keeps supplies and storage area orderly at all times

Cleans all equipment and work area daily.

Maintains par stock of laundry and cleaning supplies. Informs supervisor of supplies needed

Assists with monthly inventories

Prepares stationery and laundry bags for guest rooms

Processes and wraps glasses, if needed

Reports any hazardous conditions or malfunctions of equipment to management

Answers telephone and relays messages

Turns in lost and found items

Additional duties may be added at any time at the discretion of management

Consistently models the behavior of a ‘Baywood Ambassador’ who:

Maintains a professional image, including appearance, verbiage, and body language, at all times.

Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact.

Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.

Fosters teamwork by offering assistance to others, as needed.