Laundry Attendant - Courtyard Charlotte Airport North

The Courtyard Charlotte Airport North is looking for a Laundry Attendant that is responsible for all cleaning functions to service designated suites and public areas, processing hotel laundry, including sorting and folding, as directed by the Executive Housekeeper or the Housekeeping Supervisor. The individual is expected to actively develop and promote superior services skills in working with clients, guests and co-workers.

Responsibilities

• Provide professional and courteous service at all times.
• Receive and sort soiled linen into appropriate containers.
• Process sorted linen utilizing the washers, dryers, sheet spreaders, ironers, and feeder/folders ensuring finished product is inspected and meets quality standards.
• Maintain assigned work area in a clean and safe condition.
• Notify Supervisor/Manager of malfunctioning equipment, supplies needed, damaged linens, to ensure laundry operation is running at maximum efficiency level
• Must practice safe use of all cleaning agents.
• Must be able to follow all safety practices such as wearing personal protective equipment, reading chemical warning labels, and other safe work practices.
• Must be able to use two-way radios, telephones, general office equipment, industrial washer, dryer, irons, vacuum, floor buffer, wet vac and other housekeeping equipment.
• Maintain high standards of personal appearance and grooming, which include compliance with dress code and uniform requirements.
• Comply with brand standards and regulations to encourage safe and efficient hotel operations.
• Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
• Participate in all-employee meetings, events and other functions required by management.
• Be familiar with all policies, hotel rules and hotel terminology.
• Perform any other duties as requested by management.

Qualifications

• High school diploma or equivalent preferred.
• Knowledge of hotel, housekeeping and hotel laundry operations required.
• Flexibility to work various shifts, including evenings and weekends. Long hours sometimes required.
• Must be able to work weekends and holidays as needed.
• Exhibits initiative, responsibility and flexibility.
• Excellent time management skills.
• Friendly, cooperative manner and patience in dealing with customers and staff.
• Must be able to communicate clearly and professionally in English with coworkers, employees, owners, and management, both written and verbally.
• Must be able to understand and follow directions, guidelines and work objectives as set forth by the supervisor.
• Must be able to understand the potential hazards and subsequent procedures involved in working around commercial cleaning agents and light machinery.

Physical Requirements

• Frequently required to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear.
• Occasionally lift and/or move up to 50 pounds and pushing and/or pulling approximately 100lbs.
• Must be capable of bending over, stooping and working on the knees in order to perform such functions as scrubbing commodes, tubs, cleaning tiles and putting away items.
• Ability to reach overhead, utilize both hands, to bend over and to stoop and kneel.
• Ability to operate light equipment such as vacuum cleaners and dishwashers.
• Must be capable of climbing and descending stairs during their shift.
• Must be capable of moving light furniture, (i.e. chairs, tables, etc.) in order to clean under these items.
• Ability to stand during the entire 8 hour shift.

Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company.