Kitchen Manager
Position Summary
Directly responsible for all kitchen functions including food purchasing, preparation,
maintenance of quality standards; sanitation, cleanliness/sanitation, training of
employees in methods of cooking, preparation, plate presentation, portion, cost control,
BOH scheduling/ overall kitchen labor supervision.
Exempt Position (Executive & Administrative)
This position is exempt from overtime pay. The Kitchen Manager’s primary duty (more
than 50%) is the management of the back-of-the-house employees and directs the work
of two or more employees. The Kitchen Manager has the authority to hire, fire, and
discipline the back-of-the-house employees, or whose suggestions and
recommendations as to hiring, firing, or disciplining employees are given particular
weight. The Kitchen Manager shall manage the scheduling for the back-of-the-house
employees, and shall exercise discretion and independent judgment with respect to the
hiring, firing, disciplining, scheduling, and tip distribution. In this regard, the Kitchen
Manager shall formulate, effect, and implement policies and operating practices
regarding the back-of-the-house employees.
Essential Job Functions
Punctual attendance.
Scheduling of employees in a fair and even manner, depending on class (servers,
bussers, runners, host team).
Provide orientation of company policies and procedures and oversee training of all
kitchen employees and any re-training for current employees based on performance
and new menu items.
Assure that restaurant standard operating procedures / protocols are followed.
Scheduling all back-of-the-house employees and overseeing schedule to minimize
overtime (over 8 hours in one day, over 40 hours in one week).
Ensures compliance with all policies, procedures and encouragement through daily,
monthly meetings, audits.
Ensure all food products are ordered according to toast product mix/sales volume.
Product specifications must be maintained in accordance with the standards set by
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ownership. All orders must be checked and verified to ensure correct unit counts are
received and in good condition for consumption. All best by dates must be confirmed
upon delivery.
Conducts periodic (not less than once every 60 days) safety meetings covering: Injury
and Illness Prevention Program, Emergency Action Plan, Fire Prevention Plan, Hazard
Communication Program, and the Workplace Violence Prevention Program, with signed
acknowledgements by Kitchen employees.
Ensures the maintenance, cleanliness, and sanitary conditions of the back-of-the-house
of the restaurant.
Make employment and termination decisions including interviewing, hiring, evaluating,
disciplining/documenting kitchen personnel as appropriate.
Provides coaching, direction, praise, and feedback to kitchen employees.
Must make assignments of employees based on merit and not any protected
characteristics under the law.
Completes Daily Operational tasks, following guidelines set by the Restaurant.
Responsible for training kitchen personnel in cleanliness and sanitation practices.
Prepare and issue personnel action forms to employees under the appropriate
conditions.
Training (Essential Function)
● Drives the creation of training programs for back-of-the-house employees
relating to kitchen operations.
● Shall be responsible for and shall conduct periodic (bi-monthly) review (signed
acknowledgements)) of the Truly Pizza Emergency Action Plan, Fire Prevention
Plan, Hazard Communication Program, Injury Illness Prevention Program and
Workplace Violence & Prevention Program.
● Shall be responsible for and shall conduct periodic (bi-monthly) review (signed
acknowledgements) of the Truly Pizza anti-discrimination, harassment and
retaliation policy as it relates to reporting and identifying all managers, officers,
and the Director of Risk Management which the employees must contact.
● Provide periodic (bi-monthly) safety training (signed acknowledgments), first aid,
fire extinguishers use and locations, CPR, lifting and carrying objects and
handling hazardous materials.
Other Duties & Responsibilities
Ensure that all food and products are consistently prepared and served according to the
restaurant’s recipes, portioning, cooking and serving standards.
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Prepare all required paperwork, including training docs, reports and schedules for BOH)
employees in an organized and timely manner.
Ensure that all equipment is kept clean and kept in excellent working condition through
personal inspection and by following the restaurant’s pm programs.
Work with restaurant managers/ownership to plan and price menu items. Work on
executing new dishes along with execution operationally.
Establish portion sizes/weights on all standardized recipe cards for all new menu items.
Control food cost and usage by following proper requisition of products from storage
areas, product storage procedures, standard recipes and waste control procedures.
Oversee and ensure that restaurant policies on employee performance appraisals are
followed and completed on a timely basis.
Schedule labor as required by anticipated business activity while ensuring that all
positions are staffed when and as needed and labor cost objectives are met.
Be knowledgeable of restaurant policies regarding personnel and administer prompt,
fair and consistent corrective action for all violations of company policies, rules and
procedures.
Oversee the training of kitchen personnel in safe operation of all kitchen equipment and
utensils.
Responsible for maintaining appropriate cleaning schedules for kitchen floors, mats,
walls, hoods, other equipment, food storage areas.
Check and maintain proper food holding and refrigeration temperature control points.