Key Account Manager

We're seeking a dynamic and experienced Key Account Manager to join our team at System Service & Engineering. In this role, you'll be responsible for managing and growing our most valuable client relationships, driving revenue, and ensuring exceptional client satisfaction.

Key Responsibilities:

• Develop and maintain strong relationships with assigned key clients
• Meet or exceed revenue targets through effective account management and new business development
• Write proposals and negotiate contracts
• Resolve client issues promptly and professionally
• Understand and anticipate client needs, coordinating with internal teams to meet them
• Participate in strategic planning to improve client results and increase revenue
• Ensure high-quality service delivery and optimal client experience
• Expand existing relationships to maximize revenue and retention
• Develop new business relationships as opportunities arise
• Participate in weekly after-hours/weekend service sales rotation

Qualifications:

• Proven experience in sales and/or account management
• Trade industry experience is a plus
• Excellent interpersonal and communication skills
• Strong organizational and time management abilities
• Goal-oriented and self-motivated team player
• Proficiency in Microsoft Office Suite, especially Excel and Word
• Solid negotiation skills with ability to follow through on client contracts
• Ability to multitask and manage multiple client accounts effectively

If you're passionate about building client relationships, driving results, and thriving in a fast-paced environment, we want to hear from you!