IT Support Specialist

Job Title: IT Support Specialist

Reports To: IT Director

Schedule: Full-time/Morning Shift (7:00 AM-3:00 PM or 8:00 AM-4:30PM)

Job Location: Van Nuys, CA

ABOUT CODEMAX

CodeMax is a fast-growing medical billing company supporting over 400 users nationwide. This role serves as the primary on-site IT presence for Van Nuys office.

 POSITION SUMMARY

This is a hands-on Tier 2 IT role requiring full ownership of site IT operations. The ideal candidate is self-sufficient, flexible, and willing to do whatever is necessary to get the job done.

 KEY RESPONSIBILITIES

• Primary IT support for Van Nuys site
• Tier 2 on-site and remote support
• Windows troubleshooting (limited macOS)
• Microsoft 365 administration
• Ticketing system and RMM usage
• Intune / MDM deployment support
• Networking and Wi-Fi troubleshooting
• Printer, phone, and device setup
• Equipment ordering, pickups and setup
• Lifting, carrying and installing equipment as needed

 ROLE EXPECTATIONS

This is a hands-on, multitasking role in a growing organization. Candidates should be comfortable handling technical support, equipment setup, ordering, site visits, and logistics as needed.

 REQUIRED QUALIFICATIONS

• 3-5+ years IT Support experience
• Strong Windows and networking skills
• Microsoft 365 and Intune experience
• Ability to work independently
• Valid driver's license and reliable vehicle

Benefits:

• Health Insurance

• Vision Insurance

• Dental Insurance

• 401(k) plan with matching contributions

CodeMax is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

CodeMax is a participating employer in the federal E-Verify program.