Inside Sales Representative

Summary of Position

The Inside Sales Representative is responsible for providing premier customer service to all current and potential customers from the point of initial contact through delivery of the product. It is also the responsibility of the Inside Sales Representative to achieve sales and profit goals established by the management team at Process Supply, Inc.

Responsibilities and Duties

As a minimum, the following is a basic description of typical duties and responsibilities expected of the Inside Sales Representative. These duties are not exhaustive and are subject to change as the needs of the organization require.                

·               Increase sales and provide support for current customer base which you are assigned.

·               Prepare proposals, quotes, and sales contracts.

·               Promptly respond to Request for Quotes for current and potential customers. Overall goal is no later than 24 hours per RFQ.

·               Coordinate workflow with company staff to achieve closing of sales quotes.

·               Meet daily, weekly, and monthly sales goals set by the General Manager, i.e. dollars booked and calls per day.

·               Prepare and present various sales status reports to General Manager weekly that includes activity, follow-up, closing, and adherence to targets.

·               Proactively review open orders, advising customers of delivery status changes.

·               Provide technical assistance and solutions for customer returns.

·               Manage account services through follow-up and quality checks.

·               Develop and maintain existing product knowledge and sales materials.

·               Formulate analysis of sales data to assist in establishing specific account pricing.

·               Contribute to a positive work environment based on teamwork and continuous improvement.

·               Communicate effectively with other Sales Representatives, management, and other co-workers.

·               Adhere to all Process Supply, Inc. safety rules, regulations, and quality standards.

·               Adhere to all Process Supply, Inc. handbook policies and procedures.

Required Qualifications

·               High School diploma or equivalent

·               Two years’ experience in sales

·               Marketing experience, ensuring ability to recognize opportunities

·               Microsoft Office proficiency, including Word, Excel, and Outlook

·               Excellent written and oral communication skills

·               Excellent organizational, problem-solving, and time management skills

·               Ability to effectively multi-task and work independently on assigned tasks

·               Excellent attention to detail and ability to transfer data accurately

·               Strong work ethic; self-motivated

·               Operate with high integrity, maintaining positive relations with co-workers, customers, and suppliers

Preferred Qualifications

·               Bachelor's Degree in business or related area

·               Four years of experience in sales and marketing

Company Benefits

• 401k with Company Match
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Long-term disability
• Short-term disability
• Paid Time Off
• Paid Holidays