Inside Sales/Customer Service Representative

Inside Sales/Customer Service Representative

Are you a proactive and detail-oriented professional with a passion for customer service and technical sales? Chesapeake Systems is looking to add an Inside Sales/Customer Service Representative to join our Parts Department. This position plays a key role in supporting our customers and ensuring smooth coordination across multiple divisions and product lines. If you believe that you have the traits and are looking to join a great team, WE WANT TO HEAR FROM YOU!

Essential Functions:

• Work directly with customers and provide quotes and process orders for various parts and some equipment sales
• Work closely with vendors to verify and expedite orders
• Enter all orders in our current accounting/business system
• Process returned goods to vendors or the Chesapeake inventory
• Remain knowledgeable on the parts and equipment of all current and future manufacturers sold by Chesapeake Systems

Qualifications:

• 2-4 years of similar experience in customer service or inside sales
• Experience in the industry is a plus
• High school diploma or GED required
• Valid driver's license
• Proficiency in Microsoft Outlook, Word and Excel
• Ability to navigate factory websites and online ordering

Physical Demands:

• This position will work primarily in the office environment of the parts department and in the warehouse anytime the need arises
• Must be able to operate standard office equipment
• Must be able to use a computer to access, input, and retrieve information
• Must be able to tolerate warm and cool working environments
• May on occasion, be required to lift up to 25lbs.

Base Pay: $58,000 - $70,000 (Bonus available)

• Commensurate with experience. This range represents a general guideline, however a number of factors are considered when determining base pay offers such as the scope of responsibilities of the position and the candidate' experience, education, skills and current market conditions