Program Director Assistant – Adult Foster Care (AFC)

About Brockton Home Health AFC

Brockton Home Health AFC is Medicaid certified in Massachusetts and accredited by Commission on Accreditation of Rehabilitation Facilities (CARF) - Accreditation of Healthcare Organizations (CARF). Our mission is to provide each client and family with a sense of comfort, knowing they are being cared for by professionals that are exceptional in their field and who are innately invested in the well-being of others.

Brockton Home Health Care AFC is looking for A registered Nurse (RN)/Case Manager to manage and support our Adult Family/Foster to make sure the our programs runs smoothly.

About the Position
We are seeking an experienced Office Assistant with direct knowledge of Massachusetts Adult Foster Care (AFC) regulations and hands-on experience using the Axxess portal.

Position Overview:
The Office Assistant will play a vital role in supporting daily operations, ensuring accurate documentation, and maintaining compliance with Massachusetts AFC guidelines. This role requires excellent organizational skills, strong attention to detail, and the ability to navigate and manage the Axxess platform efficiently.

Key Responsibilities:

• Assist with day-to-day administrative tasks to support AFC operations.
• Enter, update, and manage client and caregiver information in the Axxess.
• Ensure all documentation meets Massachusetts AFC compliance standards.
• Fax MDS to PCP's office and track all the referrals
• Handle phone calls, emails, and correspondence with caregivers, members, and external partners.
• Prepare and maintain files, reports, and records.
• Coordinate with the care team to track assessments, care plans, and visits.
• Assisted with billing and payroll processes as needed.

Qualifications:

• Required: At least 1 year of Adult Foster Care Agency experience
• Required: Proficiency in the axxess portal.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Ability to maintain confidentiality and work independently.

Benefits:

• Competitive pay based on experience.
• Paid time off and holidays.
• Supportive and collaborative work environment.
• Opportunity to grow within the company.

Schedule:

• Monday to Friday
• 9:00 AM – 5:00 PM (with some flexibility)

Job Type: Part-time

Pay: $24.00 - $25.00 per hour

Expected hours: 20 – 25 per week

Work Location: In person

Qualification

·    Proven experience as an administrative assistant office admin assistant

·        Knowledge of office management systems and procedures

·        Working knowledge of office equipment, like printers and fax machines

·        Proficiency in MS Office (MS Excel and MS PowerPoint, in particular)

·        Excellent time management skills and the ability to prioritize work

·        Attention to detail and problem-solving skills

·        Excellent written and verbal communication skills

·        Strong organizational skills with the ability to multi-task

·        High School degree; additional qualification as an Administrative assistant or Secretary will be a plus

·        Bi-lingual preferred (Portuguese, Cape Verdean Creole and Spanish)

Benefits

•          Friendly and Helpful Staff at all levels

•          401(k)

•          Dental insurance

•          Health insurance

•          Sick day

•          Vacation day

•          Life insurance

•          Paid time off

•          Vision insurance

As a CARF accredited, regulated, certified, and licensed home health care provider, Brockton Home Health AFC complies with all state/local mandates.

Brockton Home Health AFC, and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

Please visit our careers page to see more job opportunities.