Information Technology (IT) Team - Canada Wide 2024

The Information Technology team provides daily technical support for all co-op members, summer participants, and summer programming.  They also prepare for Fall/Winter technical needs.  Working in small groups, and serving all departments, youth in these roles develop confidence and begin to master skills used in their analysis, problem solving, communication and overall participation in the workplace.  Our waterfall mentorship model means you will help others to learn things you are already an expert in and others will help you learn things you are working on yourself. These roles are progressive over the summer and youth are afforded as much scope and responsibility as they are willing and able to handle.  It's a great way to 'level up' in a team setting where your voice and opinions genuinely make a difference daily. 

We use G-Suites for Non Profits, Slack, Discord, Freshdesk, and a number of other smaller products. There are computers, printers, IP telephones and other devices on site, and at remote locations across Canada.  

Full-time summer employment contracts range from 8 -16 weeks, May through September. Post-secondary students are welcomed and encouraged to apply for this position as part of their programs requirements for a co-op or work placement. Contracts for most roles are offered at the Ontario minimum wage.

Some roles follow a hybrid work structure where employees both work from home or in person, as needed, based on demands of specific tasks and/or personal work preferences. Working from the office/studio/meeting location is encouraged when working on tasks that require a high degree of collaboration.  Training and Workshops may be online or in-person, as needed.

Due to federal funding requirements for this position, eligible applicants must:

• Be 15 - 30 years of age on their first day of work

• Be a Canadian citizen, have a permanent resident card, or be protected under the Immigration and Refugee Protection Act 

• Be present in Canada while working

• Hold a valid Social Insurance Number, and be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations

Help Desk Agent 

Help Desk Agents evaluate and install software both network and cloud-based. They analyze and recommend strategies and solutions for effective use of technology. They monitor, maintain and coordinate the ease of use between all network and cloud systems. They assist and coordinate with all the Information Technology employees throughout the whole organization and business partners as approved.

Computer Network Technician

Computer Network Technicians establish, operate, maintain and coordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software and related computer equipment. They are responsible for designing the network in ways that optimize its performance. They ensure that all electronic equipment is functional and up to date, ensuring that Co-op devices can maintain proper connections with networks set up.

Web Developer

Web Developers handle a range of responsibilities that may include web design and development, routine site and content maintenance, and various updates to ensure sites align with the goals and objectives of the organization. They are responsible for maintaining servers and ensuring websites are functional, user-friendly, visually pleasing, and up-to-date.

Data Management Specialist

As a Data Management Specialist, you will monitor, set up the data collection, ensure data is being collected, and organize the data collection for inclusion for reports.

IT Team Leaders

In conjunction with the IT Manager, you will provide leadership and mentorship for a small team of your peers to successfully complete IT tasks, as assigned.

IT Manager

IT Managers work alongside a variety of stakeholders, partners, affiliates, and members to facilitate software and program roll outs, and provide IT support via FreshDesk. They will take part in hiring and onboarding processes for their prospective staff, including training and orientation, and will be responsible for scheduling, guiding, and supporting the departments work and goals.

Typical Work Hours

• Regular hours Tuesday - Sunday

• Rotational coverage for evenings and weekends as scheduled

• We are closed for all staff on Mondays

The Co-op seeks individuals who enjoy collaboration, creativity, learning new skills, and engaging with artists and the community. This position includes some evenings and weekends as scheduled.    

Any additional documentation (e.g., your own past projects or school assignments) should be included via the pre-screening box Additional Documentation. Please utilize a Google Drive, Dropbox, or equivalent platform to link these files (for preview in browser) to ensure that hiring staff can open the files.

Applications are only accepted via our branded GetHired portal.  All pre-screening questions must be completed. If you have found this job posting on a website other than GetHired, visit https://CanadianMusicians.coop and click on the Summer Employment Opportunities button in the top right corner of the page to access the application portal and the full list of open positions.

To have your application successfully advance to screening, please ensure you complete all pre-interview questions.

Following our initial screening, applicants may be invited to a formal job interview. Interviews take place in March/April onwards until positions are filled.

ADDITIONAL INFORMATION

Canadian Musicians Co-operative welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please email jobs@canadianmusicians.coop if you have any questions or require accommodations to apply, or for your interview.

Co-op membership is not required to participate in the competition for this position, and no preference is given to existing members in our ranking process. Please note that you do not need to be a member of The Co-operative to apply. If you choose to accept a position with The Co-operative, you will be expected to join as a professional member upon acceptance of employment. Co-operatives are autonomous, self-help organizations controlled by their members.

Applicants not selected in this role are welcome to join the Co-op, as membership in a cooperative is open to all people who can reasonably use its services and stand willing to accept the responsibilities of membership. Professional Creator members enjoy access to the same live or digital resources, support and community as those in our Emerging Artist programs. 

We thank you for your interest in Canadian Musicians Co-operative and submitting your application. Only those candidates selected for further consideration will be contacted.

Please visit our careers page to see more job opportunities.