Quality Assurance Researcher (Canada Summer Jobs)

Job Title: Quality Assurance Researcher (Canada Summer Jobs Program)

Duration: 8 weeks – 35 hours per week

Pay Rate: $20/hour

Job location: Strategy, Policy, & Quality Assurance Division (Hybrid - Remote/32 Heath Street West, Toronto)

A little about us

Hi, we’re Mothercraft, and we’re so excited to meet you!

For nearly a century, we’ve been a trailblazer in promoting healthy child development and supporting families in our community. We’re dedicated to excellence and constantly exploring innovative concepts and ideas related to child care and education.

Our approach is grounded in the latest research, which guides every aspect of our work. This includes everything from our high-quality child care and enrichment programs, to our specialized services for children and families with unique needs, and our comprehensive training programs for childcare providers and other professionals.

At Mothercraft, we celebrate diversity and strive to cultivate a warm and inclusive environment that welcomes everyone. Join us in our mission to help children thrive and families flourish!

A little about our Strategy, Policy & Quality Assurance Division

The Strategy, Policy & Quality Assurance (SPQA) Division provides leadership to all aspects of Mothercraft’s ambitious 10-year strategic plan, “Vision 2031”. This includes the development of implementation plans, oversight of data collection and evaluation activities, and responsibility for measuring and reporting progress to the Board of Directors and stakeholders. The Division oversees the ongoing review of existing policies, development of new policies and ensures compliance with the regulatory requirements of Mothercraft’s various service areas in collaboration with other Mothercraft Divisions. The Division will also identify and pursue opportunities that may arise through grant-writing, partnership development and/or new initiatives that align with the strategic plan.

Job summary

As our Quality Assurance Researcher, you will play a crucial role in assisting the SPQA team in adhering to established compliance best practices and identifying opportunities to enhance its compliance evaluation processes. The successful candidate will also research best practices concerning compliance and quality assurance. Sound exciting? Here’s a little more…

As a Quality Assurance Researcher, you will…

• Assist the Director of Strategy, Policy, & Quality Assurance and the Policy & Quality Assurance Officer with responsibilities including, but not limited to: Office administration, including filing and records management; Internal information gathering; and document creation and formatting
• Complete a review of Mothercraft’s current compliance practices and provide a summary
• Research compliance best practices for not-for-profit organizations and provide a summary
• Assist with analyzing and visualizing the 2025 staff and service user survey results
• Assist with the assessment of the current monitoring of compliance and identify possible enhancements
• Support other administrative tasks required by the SPQA division
• Handle sensitive and confidential material strictly in accordance with Mothercraft’s policy and procedures
• Follow safe work procedures, including reporting injuries and any unsafe conditions 

This position is partially funded by Employment and Social Development Canada and the incumbent must meet the following criteria:

• Be between 15 and 30 years of age at the start of the employment;
• Be Canadian citizen, permanent resident, or have official refugee protection status under the Immigration and Refugee Protection Act;
• Be legally entitled to work in Canada, according to relevant Provincial/territorial legislation and regulations.

You will be set up for success if you have… 

• Successfully completed a diploma or the second year of a degree program in the Social Sciences or related field
• Experience in office administration, research, and report writing
• Working knowledge of Microsoft Word, Excel, and Outlook
• Knowledge of clerical and administrative procedures and systems, such as filing and record keeping
• Knowledge of early learning and childcare is considered an asset
• 
  

As the ideal candidate, you possess…

• Excellent written and verbal communication skills
• A flexible and collaborative approach to teamwork
• Strong organization skills and are detail orientated.
• Excellent interpersonal skills. 

Why you’ll love working at Mothercraft

Our people are at the heart of everything we do here at Mothercraft, and we take pride in fostering an inclusive space that inspires our team to love where they work! From rewarding career opportunities to a comprehensive benefits package and a defined benefit pension plan, we go above and beyond to prioritize your success and here’s how we do it… 

• Team: We're a team of passionate individuals who are committed to supporting healthy child development and making a positive impact on families and communities.
• Time Off: Enjoy paid time off, including 4% vacation pay and 6 days per year, allowing you to take the time you need to recharge.
• Life-long Learning: We're life-long learners here at Mothercraft. Grow your skills and knowledge through our professional development opportunities which will help you stay up-to-date with the latest research and best practices in the field. 

Next steps

Apply today by submitting your resume by May 19, 2025. We appreciate your interest and thank all applicants for their submissions. However, please note that only shortlisted candidates will be contacted.

Think you’re the ideal candidate but you don’t meet all the requirements? Apply anyways. We would love to review your application to see if you’re the right fit or find you an alternative opportunity. Not the role for you? Share this posting with your network.

Diversity and inclusion

Mothercraft is committed to a workforce that is reflective of the diverse populations that we support. We welcome applications from qualified individuals from all backgrounds. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), Mothercraft strives to ensure that all recruiting processes are inclusive and barrier-free. If you require an accommodation, please advise the Human Resources Department in advance of attending an interview. We are committed to a selection process and work environment that is inclusive, equitable and accessible.

Please visit our careers page to see more job opportunities.