Indigenous Cultural Liaison – Nanaimo Correctional Center (NCC)
Job type: Part-time, Permanent
Company: John Howard Society of Victoria
Location: In person, 3945 Biggs Road, Nanaimo, B.C. V9R 5N3
Work hours: Tasks for this position are completed during a 21-hour workweek at Nanaimo Correctional Centre, however, some flexibility will be required according to the needs of the program and or John Howard Society of Victoria.
Salary: $34-36 per hour
Benefits: Employee Engagement Activities, Organization Events, Dental care, Disability insurance, Extended health care, Life insurance, Paid time off, Employee assistance program
About the organization:
The John Howard Society of Victoria is a growing, dynamic and innovative social service organization that strives to create safe, healthy, and inclusive communities for all. Our goal is to help individuals achieve greater independence by providing support with housing, life-skills, education, employment, and community-based services.
At John Howard Society of Victoria, we come from various backgrounds and share a common goal of wanting to make things better in our community, for our community. We believe in creating a dynamic work environment that adapts to your needs.
What We Offer:
Competitive Benefits: Enjoy paid vacation, sick and personal time, health and dental plans, long-term disability, critical illness and a registered pension plan / RRSP
Supportive Environment: Our Employee Assistance Program and professional development opportunities are designed to help you succeed both personally and professionally. We invest in our employees' growth through training programs, workshops, and mentorship opportunities.
Engaging Culture: Be part of a friendly team that values your input! With numerous employee committees, you can make your voice heard and contribute to meaningful change for our clients and our community.
Employee Engagement: We often organize team and social gatherings to strengthen relationships and foster camaraderie to create a supportive network among colleagues.
Impactful Work: Employees at JHS Victoria are driven by a shared mission to make a positive difference in the community. Engaging in meaningful work enhances job satisfaction and connects team members to a greater purpose.
Our Vision, Mission, Goals, and Values
Our Vision: A safe, healthy, and inclusive community for all
Our Mission: We contribute to a safer, stronger and more sustainable communities by supporting people to achieve greater independence
Our Goals:
Service Excellence: Improve the quality of life of the people we service through more relevant, accessible and sustainable services.
Organizational Sustainability: Realize a resilient operational and governance model that supports JHSV to consistently serve the end-to-end client journey.
Capacity: Increase our capacity to work effectively and efficiently as a team.
Our Values:
Our Service Commitments (How we provide services to clients) – Dignity, Advocacy, Empowerment
Team Values (How we work together) – Collaboration, Accountability, Resiliency
We are seeking a passionate and resilient Indigenous Cultural Services Coordinator to join our team in a fast growing and dynamic environment. This role is pivotal in enhancing the cultural services provided to Indigenous residents, promoting healing, community engagement, and reconciliation at NCC. If you have a passion for cultural connection and a commitment to supporting Indigenous communities, we want to hear from you!
About the Role:
The Indigenous Cultural Liaison (ICL) provides the Indigenous lens and consults with staff and Indigenous residents at Nanaimo Correctional Centre (NCC) to provide/connect residents with a range of Indigenous specific supports. Using a culturally informed model that is rooted in harm reduction, the ICL walks alongside residents in their self-identified and self-determined goals for culture, connection/reconnection, and community integration; while advocating for access, rights, and Cultural Safety as needed.
Responsibilities:
Organization
Identify, develop, and deliver Cultural Services that meet the needs of indigenous residents within the operational objectives of NCC. Cultural activities can include art, carving, sewing, beading, drumming, singing, healing circles, smudging, cedar brushing, or other ceremonies as approved by NCC.
Build a partnership with leadership and staff at NCC and incorporate Indigenous activities and services into agendas, committees, and meetings to support reconciliation
Provide spiritual leadership and counseling to individuals or groups of indigenous residents
Provide a link between Indigenous residents and Elders for spiritual support
Meet with Indigenous residents as requested by Correctional staff or the residents themselves to assist in the development of viable release plans
Provide counselling for Indigenous residents specifically related to spirituality and life skills
Meet regularly with the Indigenous population within NCC, utilizing appropriate resources to provide guidance and instruction
Promotes improving outcomes for our Indigenous residents and community and inspires NCC staff to participate
Support residents with case management and release planning supports
Other duties and projects as required and not limited to the responsibilities as mentioned
Community Engagement
Liaise with corrections staff in identifying and referring Indigenous residents to appropriate program(s)
Plan and deliver cultural awareness activities that promote Indigenous cultural heritage and involve residents in traditional ceremonies; including, Talking Circles, Smudge, Pipe and Sweat Ceremonies
Provide cultural information sessions to NCC staff
Support relationships and connections to the local First Nations and Metis communities, families, and Indigenous Service Delivery agencies in support of reintegration into the communities.
Qualifications:
Post-Secondary Diploma in Social Services or another relevant diploma
Two years of recent, related work experience or an equivalent combination of education, training, and experience
Knowledge of legislation and regulations related to Indigenous persons, including residential schools, the 60’s scoop, child and family welfare system, knowledge of indigenous cultures, services, ways of holism and recovery
Current First Aid and CPR certification; Naloxone Certification
Must provide a clear Criminal Record Check and Vulnerable Sector Check
Working knowledge of cultural, policies, and procedures of indigenous governments as it relates to health and well-being services
Skills and Abilities:
Indigenous North American ancestry/identity is a bona fide occupational requirement for this position
Knowledge of Lelum practices and protocols
Excellent liaison, networking, and advocacy skills
Strong written and oral communication skills
Ability to establish workload priorities, create and review schedule of activities with leadership, adjust to new or unexpected events (dynamic environments), problem solve, and deal effectively with conflict situations
Well-developed listening skills with the ability to empathize and establish rapport with residents
Proven community development/networking skills
Fostering awareness and understanding of the cultural context of trauma related addiction/MH among Indigenous community members – work to create paths to holism
Excellent organizational, time management, and administration management skills
MS Office (Outlook, Word, Excel, PowerPoint)
Must have a reliable vehicle
We require a criminal records and vulnerable sector check
Competencies:
Cultural Awareness
Deep understanding of Indigenous cultures, traditions, and histories
Ability to navigate and respect the cultural context of trauma and recovery
Communication Skills
Strong verbal and written communication skills
Ability to convey complex information clearly to diverse audiences
Advocacy and Liaison Skills
Proficient in networking and building relationships with Indigenous communities and organizations
Ability to advocate effectively for the needs and rights of Indigenous residents
Counseling and Support Skills
Experience in providing spiritual and emotional support to individuals and groups
Ability to guide residents in their self-identified goals for cultural connection and community integration
Organizational Skills
Excellent time management and administrative skills
Ability to prioritize tasks and adapt to changing environments
Problem-Solving Skills
Strong analytical skills to assess situations and develop effective solutions
Ability to handle conflict and facilitate resolution among residents and staff
Community Engagement
Proven experience in community development and engagement activities
Ability to plan and deliver cultural awareness programs and ceremonies
Knowledge of Legislation
Familiarity with laws and regulations affecting Indigenous peoples, including historical contexts
Personal Characteristics:
Empathy: Ability to understand and share the feelings of others, fostering trust and rapport with residents
Integrity: Commitment to ethical practices, respect for confidentiality, and accountability in all interactions
Flexibility: Willingness to adapt to changing circumstances and respond to the needs of the program and residents
Passion for Community Service: Genuine dedication to improving the lives of Indigenous individuals and communities
Cultural Sensitivity: Awareness and respect for the diverse backgrounds and experiences of Indigenous residents
Resilience: Ability to remain composed and positive in challenging situations, demonstrating perseverance
Team Player: Collaborative mindset, willing to work alongside staff and community members to achieve common goals
Diversity and Inclusion at JHS Victoria:
At the John Howard Society of Victoria, we proudly embrace the rich diversity of the communities we serve, and we’re excited to invite applicants from all backgrounds to join our team! We warmly welcome candidates who are racialized persons or persons of color, Indigenous Peoples, women, individuals with disabilities, those who identify as 2SLGBTQ+, and anyone who brings unique perspectives and ideas to the table.
We understand that everyone’s journey is different, and we are committed to providing the support needed to ensure equal opportunities for success throughout the hiring process. If you require any accommodations during your interview, please don’t hesitate to let us know. We’re here to help!
How to Apply:
If you’re passionate about making a positive impact in people’s lives and meet the qualifications for this role, we’d love to hear from you! Please submit your application through our portal. We’ll be reviewing applications on an ongoing basis until the position is filled, so don’t wait—apply today and take the next step in your journey with us!
Only applicants who identify as indigenous (First Nations, Native American, Metis, Inuit) will be considered for this position.