Immediate Opening for Experienced General Manager at TeeBox Indoor Golf Club in Cave Creek
TeeBox Indoor Golf Club is a premier indoor golf performance & entertainment venue featuring Trackman simulators, a “Scratch” Kitchen & Bar, and we’re currently building a world-class golf fitness studio. We offer a fun and dynamic atmosphere for golfers of all levels & non-golfers alike, combined with high-quality food & beverages, and exceptional customer service.
We are seeking a highly motivated and experienced hospitality professional to help build our business and lead operations at our beautiful Cave Creek facility. This role requires a strong hospitality leader with a passion for excellence, a demonstrated ability to grow top-line sales, and experience recruiting and building a great team focused on providing exceptional customer experiences.
We are in a very exciting time as an organization and are looking for a proven leader to activate our beautiful flagship location as we are preparing to expand here in Arizona, and other strategic markets across the country. If you have been successful building a business with a unique concept, and want to work with a dynamic ownership group who will provide the tools to help you drive measurable business results with the possibility for advancement as we grow our business, we encourage you to apply.
Key Responsibilities:
- Oversee all operations of our premium indoor golf club, ensuring best-of-the-best conditions of our facilities and excellent quality and service levels in all areas of our business.
- Hire dedicated team members whom you will lead, train, motivate, and manage to execute our mission of delivering world-class quality and service experiences for all members and guests.
- Develop and implement strategies to increase customer engagement, revenue growth, and profitability.
- Schedule and coordinate group events, leagues, and golf tournaments to attract and retain customers.
- Monitor financial performance, including budgeting, forecasting, and reporting.
- Create and maintain an exceptional guest experience by ensuring we produce high quality indoor golf conditions and world-class customer service.
- Manage inventory, ordering, and labor cost control for all golf and food & beverage operations.
- Work with the ownership group to develop marketing strategies to promote the club’s offerings targeting event planners, destination management companies, local hotel concierges, large local employers, and consumers to grow our business.
- Handle customer inquiries, feedback, and concerns to ensure satisfaction and repeat business.
Qualifications:
- 5+ years of leadership and management experience in the hospitality industry, preferably within a golf setting.
- Proven leadership skills with the ability to manage, motivate, and develop a team of diverse professionals.
- Exceptional customer service skills with a passion for creating memorable experiences.
- Excellent communication, organization, time management, and interpersonal skills.
- Ability to multitask, prioritize, and thrive in a fast-paced environment.
- Must be flexible with hours, including nights, weekends, and holidays.
Benefits:
- Competitive salary and bonus program.
- Opportunities for professional development and advancement.
Interested candidates should submit their resume and cover letter detailing their relevant experience and specific interest in the position to Jim@TeeBox.Club.
Join our team and help us continue to define the ultimate indoor golf, golf mobility & performance improvement, dining, and entertainment experience! www.TeeBox.Club