HVAC Service Manager

CII Service is seeking an HVAC Service Manager to join our Charlottesville, VA team! We offer an entrepreneurial, growth-focused culture with strong incentives for high performance. We’re looking for an HVAC Service Managers who can lead teams in installing, maintaining, and repairing commercial HVAC systems. This leader will work closely with technicians, drive customer loyalty, and maintain clear communication with clients, vendors, and suppliers regarding project status and needs—all while representing CII Service with professionalism and integrity.

Key Responsibilities:

• Manage HVAC maintenance and service team to ensure quality onsite
• Field and dispatch service calls
• Create service and maintenance schedules
• Order and track materials required for quoted jobs and scheduled maintenance
• Review, edit, and price service reports
• Review weekly timecards
• Prepare quotes for recommended work
• Prepare new or renewal maintenance agreements
• Communicate and provide updates to customers and project managers
• Review technicians’ work to ensure quality meets established standards
• Organize training and ongoing support for team
• Provide technical support for team
• Ensure technician licenses and certificates are renewed and kept up to date
• Ensure OSHA compliance
• Comply with service standards, work instructions, and customers’ requirements
• Other tasks and responsibilities as required to maintain efficient department operations

Qualifications:

• High School Diploma, GED, or suitable equivalent
• Knowledge of the Commercial HVAC market
• 1+ year of training in HVAC and willingness for more training in the area of HVAC
• 1+ year of field technician experience
• Understanding of advanced principles of air conditioning, refrigeration, and heating
• Reliable and self-motivated
• Excellent written, verbal, and interpersonal skills
• Proficient in reading schematics and work plans
• Be open to working an on-call schedule that rotates
• Ability to field after hours calls if required

Why You’ll Love Working Here:  

• Competitive pay and benefits package.
• Health and Wellness: Comprehensive medical, dental, and vision plans to keep you and your family covered, including free preventive care and affordable prescription options. 
•  Life and Disability Insurance: Company-paid life insurance and disability coverage, with options to enhance your benefits. 
•   Retirement Savings: 401(k) plan with a generous company match to help secure your future, with immediate vesting. 
• Paid Time Off: Enjoy paid holidays and a PTO plan that grows with your years of service.
• Opportunities for Career Advancement and Professional Development: We provide education assistance to help you grow your skills and career. 
•  Extra Perks: Flexible spending accounts, employee discounts, and 24/7 confidential support through our Employee Assistance Program.